Care Manager

Job Description

Job Description

Position Type / Schedule

Full-time, 35 hours per week; hybrid (field and office) based position following the initial training period in office.

Position Summary

The Care Manager plays a crucial role in risk mitigation and the prevention of institutionalization for seniors and younger individuals with disabilities through the provision of comprehensive care management services. Daily tasks involve conducting thorough in-home assessments to identify individual strengths and areas of need. The Care Manager is responsible for the development and implementation of individualized care plans and the coordination of services to support individuals in remaining safely in their homes. This position provides ongoing monitoring, advocacy, and support within an atmosphere of person-centered planning and acts as the primary service contact with the client and their families.

Essential Duties and Responsibilities 

• Conduct comprehensive in-home assessments of seniors and younger individuals with disabilities to identify their strengths, needs, and preferences.
• Develop individualized, person-centered care plans with measurable goals to address identified needs and promote independence.
• Implement and coordinate services outlined in the care plan, linking clients with appropriate community resources, supports, and providers.
• Provide ongoing monitoring of service delivery and client well-being, making necessary adjustments to the care plan in a timely manner.
• Serve as the primary point of contact for clients and their families, providing ongoing support, education, and advocacy.
• Assist clients and their families with required paperwork to secure and maintain essential benefits, including but not limited to Medicaid, Medicare, housing assistance, and transportation services.
• Participate actively in various interdisciplinary team meetings concerning the individual’s well-being, service plan, and any status changes, which may require travel beyond the WCAAA region.
• Maintain accurate and timely documentation of all assessments, care plans, service coordination activities, and client interactions in accordance with agency policies and procedures.
• Adhere to all agency policies, procedures, and ethical guidelines.
• Collaborate effectively with other WCAAA staff, community partners, and service providers.
• Assess individuals in their homes, nursing facilities, or other skilled facilities as needed.
• Attend hearings at the request of DSS.
• Ensure that all mandated reporting requirements are fully satisfied in accordance with applicable state and federal laws, thereby supporting the advocacy of client needs and minimizing associated risks.

Required Qualifications

Minimum Education and Licensure Requirements

• Bachelor’s or Master’s degree in Social Work or a related field.
• OR a Bachelor’s degree in Nursing with a current active Connecticut Registered Nurse (RN) license.
• All applicants must have a minimum of two (2) years of demonstrated related experience working in health and human services.

Specific Requirement for Acquired Brain Injury (ABI) Care Managers: Must possess an LMSW, LCSW, or a Master’s degree in Human Services, Counseling, or Rehabilitation Counseling, in addition to two (2) years of demonstrated related experience working with individuals with acquired brain injuries.

• Must possess strong organizational skills and excellent time management abilities.
• Demonstrated professional interpersonal and communication skills (both verbal and written).
• Knowledge of community resources available to older adults and individuals with disabilities in Western Connecticut.
• Ability to conduct comprehensive assessments in various settings, including client homes and facilities.
• Familiarity with computer systems and the ability to utilize electronic documentation effectively.
• Valid driver’s license, reliable vehicle and auto insurance are required as this position necessitates travel within the WCAAA service area.

Preferred Qualifications

• Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) preferred

• Bilingual capabilities are preferred

Compensation: Starts at $47,000 annually

Benefits

In addition to a competitive salary, full-time employees enjoy a robust benefits package designed to support their health, well-being, and financial future. Benefits include medical, dental, and vision coverage, paid time off, paid holidays, a company-sponsored 401(k) plan, an Employee Assistance Program (EAP), parental leave, and life insurance.

Work Schedule will be Monday – Friday, 35 hours per week. On-call shifts are required from Thursday to Wednesday approximately 4 times per year.