Credit Representative

Credit Representative, DeLaval (Kansas City Office, hybrid – 3 days a week – Tuesday, Wednesday, Thursday) Job Description Job Location: Kansas City Working Model: Hybrid About The Role As a Credit Representative, you will play a critical role in supporting the financial health of the business by managing customer accounts and ensuring timely collection of receivables. Acting as a business partner to Commercial, you will help balance strong customer relationships with disciplined credit and collections practices. Department: Finance | Group Finance & IT What You'll Do Manage an assigned portfolio of customer accounts and drive timely collections Execute collection activities including calls, emails, and follow-ups Monitor aging reports and proactively address delinquent accounts Negotiate payment commitments and support resolution of outstanding balances Identify credit risks and elevate concerns Partner with Sales, Customer Service, and Finance to resolve account issues Maintain accurate records and ensure compliance with credit policies What You'll Bring 2–3 years of experience in Accounts Receivable, Credit, Collections, or related field Experience working directly with customers to resolve payment issues Strong communication, negotiation, and analytical skills Ability to manage priorities and work independently Proficiency in Excel and Microsoft Office Benefits Be part of a global leader in dairy technology and innovation Work in a culture built on collaboration, accountability, and impact Play a key role in shaping the future of sustainable food production Lead with purpose and visibility at the executive level Education High school diploma required; Associate’s or Bachelor’s degree in Finance, Accounting, or related field preferred. DeLaval is an equal opportunity employer. #J-18808-Ljbffr