Digital Media Coordinator - Implant

About the Company

Premiere Digital Services (PDS) is a trusted media services and software solutions partner for content owners, video distributors, digital retailers, broadcasters, subscription video, and ad-supported platforms. We simplify the complexities of content distribution, supply chain, and digital storefront management and provide flexible B2B technical SaaS solutions and managed services for media assets. As a leader in cloud-based digital asset delivery and content optimization solutions for clients in the growing Media & Entertainment industry, Premiere brings to life the quality of film and television, transporting to the hands of millions around the globe. Through the magic of media services, we are a rising thought leader providing innovative, smart tools and intelligent operations as an essential business in media entertainment. Together with industry leaders like Google, Apple, NBC Universal, Microsoft, Disney, Warner Brothers and more, we work to revolutionize media delivery at the forefront of entertainment technology and software services.

About the Role

The Digital Media Coordinator (Implant) is responsible for sourcing and validating assets according to service specifications and the distribution (delivery) of content to broadcasters and digital service providers. They sit with the customer at their office and act as a studio representative for internal teams. They focus on Customer Management, fulfillment of the customer orders, and leveraging their position in the studio to help facilitate efficient delivery of assets. They are responsible for working with internal teams to ensure the customers' orders are fulfilled on time and defect free.

Responsibilities:

• Ensuring efficient, secure, and complete intake and delivery of all digital assets, to our platforms, as detailed and agreed upon in the Delivery List.
• Working with various cross-functional studio teams to ensure the flow of production media assets through the Company is efficient, secure, and optimized, with a key focus on developing and executing best practices.
• Evaluating received metadata reports and partnering with internal and external teams to resolve basic issues.
• Assisting various initiatives focused on improving and developing the intake, review, sharing, and distribution of production media assets.
• Monitor and parse a high volume, time sensitive order queue
• Ensure source assets are delivered to PDS from the studio so that internal teams can fulfill orders
• Validate metadata, image, video, audio and timed text media assets against a variety of client and internal specifications
• Assist in production of source assets and metadata as per servicing profile specifications
• Communicate and document internal rejections to the appropriate teams
• Verify integrity of deliverables and delivery package prior to delivery
• Maintain servicing action logs as needed
• Other tasks as needed to meet project deadlines

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Required Skills:

• Understanding of various media formats such as video, audio, image and timed text.
• Understanding of industry format standards such as PAL, NTSC, timecode, framerate, codec, audio settings/configurations, metadata (title and technical – html, xml)
• Understand media encoding, transcoding, and file transfer protocol
• Understanding of Broadcast Deliverable Specifications
• Knowledge of Media Transfer Mechanisms (Aspera, Signiant, etc) 
• Understanding if Media Content Protection
• Understanding of SOP Security Protocols
• Proficient skills working effectively in a fast-paced team environment managing high volumes of orders without error.
• Proficient knowledge of Microsoft Office
• Excellent customer service skills

· Strong analytical and problem-solving skills with a high attention to detail and is self-motivated, creative, and efficient in proposing solutions to complex, time-critical problems

• Ability to adapt to changing priorities
• Strong interpersonal abilities and communication skills
• Ability and interest to work in a geographically diverse environment

Preferred Skills:

• General Editing/Studio/TV/Film/Pre or Post-production experience
• Experience in UHD, HDR, 4k, 6k (Dolby Vision/HDR10)
• Experience with metadata formats, including but not limited to XML, CSV, XLS, and HTML/CSS
• Experience with workflows in multiple locations across multiple time zones
• Experience in customer service
• Ability to learn and process information quickly is a plus.

Education: ​High School Diploma or GED required.

Experience: Minimum of 1 years’ experience in working at an Entertainment or Media company.

Schedule/Shift- Monday through Friday, 9am - 5:30pm

Diversity Statement

Premiere Digital Services (PDS) is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy is to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. PDS will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state and federal law.