Principal Consultant

Overview

Appian values intensity and excellence, encouraging ambition, commitment, and accountability. As a Principal Technical Consultant on the Customer Success team, you will partner with customers to create high‑impact software solutions on the Appian platform, driving digital transformation and competitive differentiation.

Responsibilities

• Lead projects and manage the entire life‑cycle of custom software and AI solutions for commercial clients, from requirements gathering through deployment.
• Work within an agile environment, define and design relational data models, develop APIs (REST, SOAP, JDBC), and integrate with multiple systems.
• Brainstorm and implement AI use cases, utilizing retrieval‑augmented generation (RAG), agentic workflows, prompt engineering, and generative models on Appian.
• Partnership with Appian Architects, Technical Delivery Managers, and client technical teams to drive adoption and empower clients to build self‑sufficient process applications.
• Mentor and coach junior consultants, fostering a fast‑paced, collaborative implementation culture.

Qualifications

• 7+ years of hands‑on software development or technical consulting experience.
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics, or a related field.
• Proven ability to lead teams and manage post‑sale implementations using agile practices (pair programming, stand‑ups, sprint planning).
• Strong skills in object‑oriented programming, relational database design, SQL (queries, joins, views), and data modeling.
• Experience with software testing practices, test‑driven development, and continuous integration.
• Knowledge of API integrations (REST, SOAP), web services, AWS, Google Cloud, and container technologies.
• Excellent communication skills and a passion for technology and learning.
• Willingness to travel up to 20% of the year.

Benefits

• Base salary range: $100,000—$225,000 USD, with discretionary bonus potential.
• 401(k) plan with employer match, flexible time off, paid parental leave.
• Health, dental, and vision coverage; life and disability insurance.
• Wellness programs, flexible spending accounts, health savings account contributions.
• Employee referral bonus program and extensive learning & development resources.
• Possible equity awards for certain positions.

Equal Opportunity Employer

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at View email address on click.appcast.io.

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