AI Adoption Lead

AI Adoption Lead

Banesco USA is seeking an AI Adoption Lead for our Learning & Development team.

Primary Job Duties

• Build and deliver comprehensive training, workshops, playbooks, and digital learning resources that raise AI literacy and make AI accessible, practical, and impactful for employees at every level.
• Lead short, hands-on sessions (e.g., 'brown bag' lunches, demos, workshops) for all departments throughout the year to maintain momentum.
• Work cross functionally to ensure solutions embed seamlessly into day to day workflows and deliver obvious, measurable value.
• Lead all change management activities within a structured process framework, acting as the go-to resource for staff questions, fears, and safe-use guidance.
• Collaborate with various areas to ensure AI adoption aligns with organizational needs and client expectations.
• Create new programs and initiatives to promote AI usage throughout all the areas of the bank.
• Partner with business units to map current state processes, quantify inefficiencies and prioritize high impact automation opportunities.
• Curate real Banesco USA examples of successful AI use for internal sharing to drive social proof.
• Champion ethical, compliant and secure use of AI; collaborate with IT Security and Legal to implement appropriate guardrails, monitoring and access controls.
• Act as a high-trust steward for systems processing sensitive information, ensuring staff understands the difference between public, internal, and confidential data.
• Track usage metrics, user sentiment and business impact of deployed automations; iterate rapidly based on insights.
• Responsible for completing the annual training program assigned.
• Performs other functions and/or duties as assigned.

Job Requirements

• Education: Bachelor's Degree in relevant field or equivalent work experience.
• Experience: Three (3) years of hands-on experience working with AI/ML technologies (particularly Generative AI like Gemini/Google Workspace) OR demonstrated experience leading technology adoption initiatives.
• Strong ability to translate complex technical concepts for non-technical audiences. You are naturally curious and approachable.
• Proven ability to develop and deliver live training sessions and workshops to mixed technical and non-technical audiences.
• Demonstrated success driving AI adoption or automation initiatives even if not in a formal AI role.
• Experience managing projects that involve change management and stakeholder engagement.
• Proficient and advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.)
• Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages.
• Strong verbal and written communication skills, ability to communicate at all levels of the organization.
• Strong attention to detail and accuracy.
• Ability to multi-task, with strong organization, time-management and prioritizing skills.
• Strong customer service skills, ensuring satisfaction of both internal and external customers.
• Ability to work and complete task producing high quality results within a fast-paced environment.

Benefits & Perks

• Competitive base salary.
• Paid time off.
• Hybrid schedule.
• 401k with employer match.
• Tuition reimbursement.
• Paid parental leave.
• Medical, Dental, Vision.
• Life Insurance.
• Supplemental Insurances.
• Short-Term & Long-Term Disability Benefits.
• Free parking.
• On-site Cafeteria.

About Us

Banesco USA is part of Banesco International, a worldwide group of financial institutions with presence in 6 countries.

As a corporation in continuous evolution, we promote the ongoing professional and personal development of our employees, by embracing challenges and adapting to the changing environment of today's world. We aim to develop integral human beings, committed to making a difference at the workplace and out in the world.

Our actions are rooted in our Values: Reliability, Responsibility, Quality and Innovation. We believe that we all have the same ability to transform our daily tasks into significant contributions, and therefore, Leave Our Mark.

At Banesco USA, one of our most valued assets is our enthusiastic team, which strives every day to create a world-class organization in an ever-changing world. Together, our team has made us a market leader and we invite you to join us.