Registered Dietitian - Nursing Home Surveyor/Complaint Investigator

Job Description

Job Description

Registered Dietitian – Nursing Home Surveyor / Complaint Investigator – Syracuse, NY

Location: Syracuse, NY
Employment Type: Full-time
Rate: $39/hour

Position Overview:

We are seeking a detail-oriented Registered Dietitian to conduct surveys and investigations within adult care and nursing home facilities. This role involves evaluating nutritional services, ensuring regulatory compliance, and investigating complaints related to dietary care to uphold the highest standards of resident health and safety.

Why You'll Love Working Here:

• Competitive rate of $39/hour.
• 5 sick days (40 hours), subject to the provisions of the NYS Paid Sick Leave Act.
• Health insurance, subject to plan eligibility requirements.
• Full-time position with on-site travel requirements.
• Specialized experience in healthcare regulation and compliance.
• Mission-driven work improving the quality of nutritional care and resident outcomes in long-term care facilities.
• Premium pay rate for holidays and overtime.

Qualifications:

• Bachelor's or Master's degree in Dietetics, Nutrition, or a related field
• Current credential as a Registered Dietitian (RD/RDN); must maintain state licensure.
• Minimum of two (2) years of clinical experience in a medical facility, preferably a nursing home, required.
• Two (2) years of experience performing nursing home surveillance activities, preferred.
• Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required.
• Strong interpersonal skills with the ability to facilitate positive customer satisfaction in adverse or controversial situations.
• Ability to work independently with minimal supervision, as well as in a team environment.
• Excellent written and verbal communication skills, with the ability to relate effectively to providers, physicians, senior medical and administrative personnel, and residents/patients.
• Superior investigative and analytical skills, with proficiency in conducting interviews with facility staff, residents, and families.
• Strong computer skills with the ability to learn new programs.

Additional Requirements:

• The work schedule is determined by the state; candidates must be flexible with scheduling.
• Must be available to work weekends, holidays, and evening shifts as needed, assigned on a rotating basis.
• This is a travel position.

Key Responsibilities:

• Conduct on-site surveys and complaint investigations at adult care and nursing home facilities
• Evaluate nutritional care services for compliance with federal and state regulations
• Interview facility staff, residents, and families as part of the investigative process
• Analyze findings and prepare detailed reports, including Statements of Deficiencies
• Assess the adequacy and implementation of corrective action plans (Plans of Correction)
• Provide expertise on dietary standards and nutritional care requirements