Patient Experience Advocate - Nutrition Services (Evening Shift)

Job Description

Job Description

Responsibilities

At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities.
\nIn addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families.
\nVHC Health is committed to wage transparency and equitable pay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate—is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions.
\nThe posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes. No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.
\nVHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
\nVHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.

Qualifications

Purpose & Scope:  

The Patient Experience Advocate for Nutrition Services: Contributes to the overall engagement and experience of employees, guests, caregivers and patients; Supports department managers in their daily effort in impacting the engagement and experience at every level of the organization;  Contributes to developing loyalty VHC Health.

The Patient Experience Advocate for Nutrition Services supports the Nutrition Services Team by providing leadership for Nutrition Services in the delivery of safe, sanitary, innovative, and passionate execution of services to our Employees, Patients, Customers and Hospital Caregivers in a variety of settings. This position reports to the Food Service Director/General Manager of the Nutrition Services Department. This position must adopt the ability to pivot and flex as needed to deliver on service excellence in every way.

Education:  

Associate's or Bachelor's degree in a related field or equivalent experience is required.

Experience:  

Customer service experience is required.

Certification/Licensure:  

None required