Account Representative (Office Technology)

Job Description

Job Description

Description:

PDS (Professional Document Solutions), a Proven IT company, is growing! We're looking for a proactive, results-driven Account Representative to own the full sales cycle — from prospecting and presenting to negotiating and closing. You'll build lasting relationships with businesses across Northern Colorado, Denver, Vail, and the Grand Junction Valley, helping them find the right office technology and document workflow solutions to fit their needs.

This role is onsite at PDS, a Proven IT company. To view our job openings, please visit

Requirements:

Key Responsibilities

• Manage and grow an existing portfolio of client accounts, serving as a trusted point of contact for their technology and print needs.
• Identify upsell and cross-sell opportunities within current accounts while actively prospecting and building a pipeline of new business.
• Close deals on copiers, printers, wide-format devices, managed print services, and basic IT solutions.
• Deliver tailored presentations and product demos, matching hardware, software, and technology solutions to each client's workflow needs.
• Collaborate with service and IT teams to support installations, network connectivity, and long-term client satisfaction.
• Assist clients with basic IT-related needs including device management, cloud printing, and document workflow solutions.
• Maintain accurate CRM records, activity logs, and pipeline updates.
• Stay current on product lines, office technology trends, and IT developments in document management and workplace solutions.
• Represent PDS at local business events, trade shows, and community engagements across Colorado.
• Work toward and exceed quarterly and annual sales goals.

Preferred Experience & Skills

• 1–2 years of experience in sales, customer service, or a client-facing role; office technology or related industry experience is a plus. 
• Eagerness to learn a consultative sales approach and develop pipeline management skills. 
• Comfortable with or willing to learn CRM tools. 
• Strong communication and interpersonal skills with a customer-first mindset. 
• Self-motivated, goal-oriented, and enthusiastic about building client relationships and growing a territory.

 
Educational & Professional Requirements

• Bachelor's degree or equivalent experience preferred.
• Comfortable both in-person and virtual client interactions.
• Ability to travel regionally (up to 25%) for client meetings and industry events.
• As part of our employment requirements, all team members must provide a valid photo ID and have consistent access to reliable transportation.

 
Physical & Environmental Demands

• Frequent use of office equipment , including computers, copiers, phone systems, and other relevant technology, to support daily tasks and operations.
• Ability to remain seated for extended periods while performing office duties and occasional lifting of up to 15 pounds (e.g., handling files, office supplies, or light equipment).
• Standard office environment , requiring occasional light physical activity such as filing, organizing materials, and moving office supplies.

Benefits

GROUP HEALTH INSURANCE: After a 30-day waiting period, full-time employees (who work at least 30 hours per week) and their dependents, are eligible to enroll in health benefits through Cigna. Health options include a choice of 2 PPO plans, or a High Deductible Health plan. In addition, Dental benefits are available as well as a Vision PPO plan utilizing the EyeMed network. Proven also offers voluntary worksite benefits including critical illness and accident coverage, short-term disability insurance, supplemental life and pet insurance.

EMPLOYER PROVIDED LIFE/AD&D INSURANCE: After a 30-day waiting period, Proven IT provides a flat $25,000 Life Insurance benefit, administered by BlueCross BlueShield, to all full-time employees (who work at least 30 hours per week). Accidental Death & Dismemberment (AD&D) benefit payments are determined based on the type of loss incurred and are payable up to the full Life Insurance benefit amount. Life and AD&D Insurance coverage amounts are reduced at ages 65, 70 and 75.

EMPLOYER PROVIDED LTD: Long-Term Disability (LTD) insurance is an employer-provided benefit and provides protection from loss of income in the event that an employee is unable to work due to illness, injury, or accident for a long period of time. The elimination period is 90-days, and the maximum benefit is 60% of covered payroll up to $6000/month. This benefit is paid entirely by Proven IT and has no cost to the employee.

EMPLOYEE ASSISTANCE PROGRAM: All employees may utilize the Disability Resource Services through BlueCross BlueShield of Illinois to assist themselves and their immediate family with convenient resources to help address emotional, legal and financial issues. Telephonic counseling and web-based services are available as well as a limited number of geographically accessible face-to-face sessions.

401K PLAN: All employees are eligible after 120 days of service to contribute on either a pre-tax or post-tax (Roth) basis to the 401K plan, administered by Principal Financial Services. Proven offers an employer match equal to 100% of the first 3% of deferrals plus 50% of the next 2% of deferrals.

FINANCIAL ADVISORY SERVICES: Proven IT partners with Merrill Lynch to offer financial advisement to all employees. Merrill Lynch financial advisors are available to assist employees at no cost, with their 401k and retirement questions.

PAID TIME OFF POLICY: Proven provides a competitive paid time off policy for all full-time regular employees after a 90-day waiting period. Proven IT empowers their employees to work with their managers and team to coordinate all time off.

FAMLI LEAVE: Proven IT and the state of Colorado offer a parental leave program for medical, family and safe leave needs for up to 12 weeks in a year.

Proven IT Colorado is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds. All employment decisions are based on qualifications, merit, and business needs. If you need assistance or an accommodation during the hiring process, please contact us.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.