Shift Manager

Description The pay for this position is $20.00/hour + Tips + Bonus. At Five Guys, we serve outstanding burgers and fries in clean restaurants with a top‑tiered customer service approach. Job Details Shift managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the General Manager’s absence. This includes ensuring compliance with company standards in all areas of operation such as product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as required or assigned. What can you expect? Real work/life hours of operation: most locations open at 11:00am and close at 10:00pm with no drive‑trus. Comprehensive and customizable benefits—medical, dental, vision, pet insurance, 401(k) with match based on eligibility, Employee Assistance Program, and an Employee Relief Fund made possible by our owners and employees. Real career growth with plans to open more than an estimated 1000 new locations across North America, with emphasis on promoting from within. Secret Shopper bonus plan in addition to base pay. Two Secret Shops each week and every team member working during those shifts is eligible for bonuses based on the results of those visits. What's in it for you? A fast‑paced, high‑energy environment. Competitive base pay and excellent potential bonus. Work with fresh ingredients and highest quality products. A fun work environment and culture that takes food quality and safety seriously but does not take itself too seriously. Ample growth opportunities. Free meals while you work. 401(k), medical, dental, and vision benefit eligibility. What are we looking for? 1–2 years of supervisory experience in a food service or retail environment preferred. A passion for creating a great place to work for your team. Customer‑centric focus with a fanatical commitment to delivering amazing food and a big smile. Honest, energetic, motivational, and fun. High personal and team standards. Five Guys Core Convictions Remain Humble—never above having to do the dishes. Exceed Expectations—consistently give more than asked. Always Do the Right Thing—let conscience guide you and your grit. Lead By Example—show what it looks like to be a great leader. Equal Employment Opportunity It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons. The company strives to increase representation of women, people of color, veterans, and individuals with disabilities in all areas of the company. Job Code: IND5GC #J-18808-Ljbffr