Community Partnerships Manager

Willow Health Partnership Development Specialist

Location: Johnston County or the greater Raleigh/Johnston County area

About Willow Health:

Your Role:

• Manage and grow strategic partnerships with behavioral health providers, hospitals, EMS/CIT teams, crisis lines, community organizations, and other key stakeholders.
• Develop and strengthen referral pathways, working with partners and internal teams to identify barriers, troubleshoot issues, and create a seamless experience for referring patients to Willow Health.
• Serve as a trusted partner point of contact, providing education about Willow Health's services, gathering feedback, and identifying opportunities to improve the partner experience.
• Represent Willow Health at regional events, community meetings, and conferences to increase program awareness.
• Collaborate cross-functionally with clinical, operations, and leadership teams to translate partner needs and community insights into actionable improvements.
• Track partnership activity and outcomes and provide leadership with insights to inform partner strategy and growth.

Who You Are:

• Passionately dedicated to mental health advocacy and driven by Willow Health's mission to expand access to high-quality care.
• A natural relationship builder with exceptional communication and interpersonal skills.
• Knowledgeable about the North Carolina behavioral health landscape and the unique needs of its local communities.
• Self-motivated, organized, and comfortable working in a fast-paced, mission-driven environment.
• Comfortable traveling to Johnston County for in-person partner meetings and community engagement as needed.

Preferred Qualifications:

• 3-5+ years of experience in community outreach, business development, or public health, preferably in the healthcare or behavioral health sector.
• Demonstrated success managing partnerships and engaging community stakeholders.
• Strong existing network within the North Carolina healthcare, behavioral health, or non-profit sector.
• Experience with healthcare referral pathways or other cross-organizational workflows.
• Experience with CRM platforms and data tracking for engagement and growth.

Willow is an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

60000 - 80000 USD a year