Assistant Branch Manager

Assistant Branch Manager

*This role will work at both Velocity's Round Rock and Cedar Park/Leander locations*

We are looking for dynamic, extraordinary people with a passion to provide outstanding service and financial solutions to our members. If you enjoy working in the service industry, offering problem-solving solutions while building long-lasting relationships, this may be the job for you!

At Velocity, we are committed to upholding our mission of providing our community with personalized service and unique value as their local banking alternative. We take pride in our work culture, exemplify our core values daily, and stand by the credit union philosophy of People Helping People to continue to drive our vision of making a positive impact on our members and their financial goals.

Your experience includes:

• Minimum of 5 years of experience in a financial institution required.
• Adaptable to a productive team environment where knowledge is shared and feedback and coaching are welcomed.
• Minimum of 2 years of supervisory or leadership experience preferred.
• Demonstrated success in achieving sales and service goals.
• Notary Public certification preferred.
• Excellent communication skills and proficiency in using common office applications and office equipment.
• Passion for providing outstanding customer service and a positive attitude.
• Experience controlling negotiable instruments.
• Ability to work in a fast-paced environment with high attention to detail.
• Effective time management skills, including the ability to prioritize responsibilities and organize work tasks.
• Ownership of the customer experience through issue resolution.

What you will do:

As the Assistant Branch Manager, you'll help lead and develop a team dedicated to helping our members and their families achieve more. You'll coach and support employees, creating an environment where individuals can grow, succeed, and deliver exceptional service. Through consultative conversations, you'll help members identify their financial needs and connect them with solutions that support their goals. You'll partner with the Branch Manager to oversee daily branch operations, ensure consistent execution of our Relationship Banker model, and support the team's success. Together, you'll drive strong results in service, sales, operational excellence, and the overall member experience.

Why you should choose Velocity:

This position offers competitive pay, great benefits including medical/dental/vision, 401(k) with matching, flexible spending accounts, a fun working environment and culture, generous paid time off, company-paid life insurance and disability, referral bonuses, paid holidays, discounted gym membership, tuition reimbursement, training and ongoing coaching, opportunities for career growth, employee reward and recognition system, employee and family events, and more!

Velocity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, genetics, sexual orientation, national origin, age disability, or status as a covered veteran in accordance with applicable federal, state and local laws.