Operations Supervisor

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions Management: Work effectively with store management and store crews, supervise the store’s crew through assigning, directing and following up, and effectively communicate information between management and crews. Customer Service: Assist customers with their questions, problems and complaints; promote the CVS customer service culture; handle all customer relations issues in accordance with company policy; provide personalized customer service feedback and coaching; maintain customer/patient confidentiality. Merchandise & Presentation: Price merchandise, stock shelves, support planning and execution of displays, signage, and inventory of weekly, promotional, and seasonal merchandise, and off-shelf merchandise. Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills, supervision, and influencing skills. Ability to work a full‑time flexible schedule, including early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise. Preferred Qualifications Experience as a retail supervisor. Education High School Diploma or equivalent — preferred but not required. Anticipated Weekly Hours 29 Time Type Part time Pay Range $17.00 – $26.00. The actual base salary will depend on experience, education, geography and other relevant factors. Great Benefits For Great People This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Benefits include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We anticipate the application window for this opening will close on: 07/18/2026. #J-18808-Ljbffr CVS Health