Lead Program Manager

Continue the Future of Workspace Innovation at Haworth Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture, we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades. We're looking for visionaries like you to help write the next chapter of our story. Job Overview We are currently looking for a Lead Program Manager to join our Sales & Design Technologies team in Holland, MI. This position is remote-eligible. Candidates residing within a 50-mile radius of our Holland, MI office will be expected to work onsite. As a Lead Program Manager, you will: Provide program leadership for enterprise initiatives that advance Haworth's sales, design, and digital ecosystem. This role leads complex, cross functional programs that span multiple functions, platforms, and external partners; owns program strategy, planning, execution, communication, and financial oversight, translating technical, commercial, and design inputs into clear decisions, executive ready insights, and measurable business outcomes. Operate with a high degree of autonomy, exercises independent judgment, and influences outcomes across Sales, Marketing, IT, Product, and Design. Essential Functions Lead large scale, cross functional programs from concept through delivery, with accountability for outcomes, timelines, risks, and stakeholder alignment. Develop and maintain roadmaps and execution plans for initiatives including Design Automation, CET/Configura enhancements, Responsive AI, and Dynamics 365 CRM. Serve as the primary integrator across Sales, Marketing, Design, IT, Spec Tools, and external partners-balancing competing priorities and advancing decisions. Synthesize technical and subject matter expertise into concise, executive level recommendations, presentations, and program updates. Design and execute communication and education plans tailored to multiple audiences to accelerate adoption, improve usage, and increase ROI. Forecast, manage, and track program budgets; support funding strategies, scope decisions, and investment tradeoffs. Oversee day to day program execution, including risk management, dependency tracking, status reviews, and continuous improvement of delivery processes. Support client, dealer, and internal leadership conversations with informed, professional presentations on products, platforms, design, and brand. Must be able to perform all essential job functions with/without accommodation. Uses office automation, communication, software, and tools used in Haworth office environment. Performs other duties within scope as assigned. Required Qualifications Education: Bachelor's degree in Business, Project Management, Operations Management, Communications, or equivalent. Education Equivalency: Associate's degree plus 2 years related experience or, High school diploma plus 4 years related experience. Work Experience: 7 years of experience leading large-scale, cross-functional programs from concept through delivery, with proven accountability for timelines, outcomes, risk mitigation, and executive-level stakeholder alignment with Bachelor's Degree Or 5 years of experience leading large-scale, cross-functional programs from concept through delivery, with proven accountability for timelines, outcomes, risk mitigation, and executive-level stakeholder alignment with Master's Degree. Track record of effectively integrating across teams such as Sales, Marketing, Design, IT, and external partners to drive alignment and decisions. Military Equivalency: Additionally: This position is remote-eligible. Candidates residing within a 50-mile radius of our Holland, MI office will be expected to work onsite. Current and continuing right to work in the United States without sponsorship. Preferred Qualifications Strong in decision making, marketing communications, stakeholder engagement, and change management. Ability to build trust quickly and influence outcomes through collaboration with internal teams. Experience delivering concise, executive-ready recommendations, presentations, and program updates. Experience developing and executing communication, training, and adoption plans for new tools or processes. Ability to forecast, manage, and track budgets and support investment decisions. Experience managing initiatives involving enterprise platforms (e.g., Dynamics 365 CRM, CET/Configura, Design Automation, AI enabled tools). Design your future with Haworth Headquartered in Holland Michigan, Haworth is a family owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state of the art resources, collaborate with cross functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career. We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other. At Haworth, members enjoy benefits from their first day of employment: 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days. Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance. 401k Match: Contribute 6% of your annual salary, and Haworth will match up to 7%. Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance. On-Site Gym: Well-equipped gym, open 24/7. Annual Bonus Programs Tuition Reimbursement Volunteer Time Off Parental Leave Pet Insurance Zero Waste to Landfill #J-18808-Ljbffr