Senior Software Engineering Support

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.   

Rockstar Games is seeking a senior for our Software Engineering Support team. Come join a passionate and dedicated team of individuals focused on growing our online platform and providing industry-leading game experiences to our players. We are looking for someone who is passionate about games, eager for new challenges, and ready to continue our legacy of creating the greatest games in the world. 

This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan.  

WHAT WE DO  

• We create connected experiences that are found across our game franchises.
• We architect and maintain high-impact features to support the development of the Rockstar community and websites.
• We create innovative in-game experiences, including user-generated content.
• We build services and tools that support our consumer-facing experiences and our internal business needs. 

RESPONSIBILITIES  

• Proactively diagnose and troubleshoot problems and escalate these within the teams you support. This may include fixing issues as appropriate.
• Add accurate context and reproduction steps to new and existing bug reports.
• Work with software engineers and QA to develop test plans to ensure projects are stable and have appropriate automated test coverage.
• Handle deployments and follow-up issues and test failures.
• Help teams improve observability, monitoring and debuggability of their products.
• Maintain robust documentation on processes and procedures.
• Demonstrate technical knowledge that can be used to guide and mentor juniors. 

QUALIFICATIONS  

• Minimum of 3 years of professional experience. 

SKILLS  

• Excellent communication skills as a core member of an internationally based team, with a proven ability to develop and maintain good relations and communicate with team members at all levels.
• Experience with performance monitoring, logging and error tracking software.
• Experience with automated testing frameworks.
• Experience with shared code and source control.
• Exposure to modern JavaScript/TypeScript, React and C#. 
• Must be inquisitive, self-driven and collaborative with a solid work ethic.

PLUSES  

Please note that these are desirable skills and are not required to apply for the position. 

• Experience with TeamCity or other build management tools.
• Knowledge of Rockstar’s game titles and a passion for playing video games. 

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.                                   

** For those based in Toronto, Rockstar will provide accommodations to job applicants and employees as long as such accommodations do not pose an undue hardship on Rockstar, and consistent with its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

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The pay range for this position in New York State (inclusive of New York City) at the start of employment is expected to be between the range below* per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

*NY Base Pay Range

$85,700—$126,860 USD