Remote Tier 2 Implementation Desk Coordinator
$70k - $90kLMI
- Remote job
LMI Government Consulting seeks a Tier 2 Implementation Desk Coordinator to support USPS via Salesforce, handling incident adjudication and QA/QC. The role requires 2–4 years of help desk experience and a bachelor’s degree in IT or related field. The position combines remote support with on-site work two days per week at the L’Enfant Plaza Headquarters in Washington, DC, and telework for three days. Target salary range is $70k–$90k, with responsibilities spanning incident management and customer #J-18808-Ljbffr LMI
- LMI is a federal-focused digital solutions provider delivering mission-ready technology at speed. The Tier 2 Implementation Desk Coordinator will support USPS-related incidents via Salesforce, primarily by email, with on-site two days per week and three days of telework...Remote jobImplementation2 days per week
$70k - $90k
...delivering impactful results that strengthen missions and drive lasting value. The Tier 2 Implementation Desk Coordinator will be responsible for supporting a Salesforce ticketing system remotely for USPS. The candidate will provide Implementation Desk support to customers...Remote workImplementationContract work2 days per week$39.29 per hour
...Req ID: 42948 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance... ...systems. Provide support for implementation, troubleshooting, and maintenance of IT... ...issues. Provide both local and remote technical support across multiple secure...Remote workImplementationWork at officeLocal area- ...Description Job Description Service Desk (Tier 2) staff shall receive, diagnose,... ...support services that cannot be resolved remotely by Tier 1. Routine Duties / Job... ..., schedule upgrades with users, and coordinate the implementation of upgrades. Notify the client of...Remote workImplementationWork at officeLocal area
- ...Release / Deployment Coordinator - VA C&P Help Desk 2.0 (Remote) Triumph Enterprises, Inc. is recruiting a Release / Deployment Coordinator for... ...Compensation and Pension (C&P) Product Line Help Desk Tier 2 and Deployment Support Services 2.0. This position...Remote workContract workWork at officeLocal areaWeekend work
$35 per hour
...experience supporting both onsite and remote users. This is an excellent... ...Responsibilities Deliver Tier 2 technical support for... ...experience in IT support, service desk, desktop support, or a... ...infrastructure upgrades, or other IT implementation projects. Familiarity with...Remote workImplementationPermanent employmentContract workWork at officeLocal area- ...Job Description Business Title: Tier 2 Service Desk Analyst Location: Arlington, VA... ...unclassified systems. Provide support for implementation, troubleshooting, and maintenance of... ...issues. Provide both local and remote technical support across multiple secure...Remote workImplementationWork at officeLocal area
- ...IT Help Desk Technician Tier 1.5 (MSP) We are a veteran-owned provider of Managed IT Services... ...first level support and some level 2 support for Microsoft focused... ...routers, firewalls, and security. Remote access solution implementation and support: VPN, Terminal Services...Remote workImplementation
- Tier 2 Technical Specialist (Cybersecurity Emphasis) Job Type: Full-time Location: Remote (Home Office) with Local Travel Required About the... ...dedicated to active help desk support and engineering, while... ..., and project implementations as needed. Key Responsibilities...Remote workImplementationFull timeWork at officeLocal areaWork from homeHome office
$63.3k - $129.7k
...Job Title: Tier 2 Helpdesk Analyst Job Category: Information... ...seeking an experienced Service Desk (Helpdesk) Tier 2 Analyst to... ...requirements are clearly understood and implemented correctly. Support... ..., reviewing data, and coordinating with technical team to identify...Remote workImplementationFull timeContract workWork experience placementFlexible hoursShift work$29.52 per hour
...Req ID: 42944 Summary Tier 1 Help Desk Analyst Arlington, VA... .... Provides support for implementation, troubleshooting, and maintenance... .... Provide local and remote Technical Support Services for... ...degree. Can be substituted with 2+ years of relevant...Remote workImplementationWork at officeLocal area- ...Tier 2 Systems EngineerThe Tier 2 Managed Services Engineer is... ...ticketing system, email, and remote tools.Troubleshoot and resolve... ...capacity management).Participate in implementation and upgrade projects (... ...administration, or MSP/help desk role (Tier 2 equivalent).Strong...Remote workImplementationFlexible hoursShift work
$60 per hour
Onsite Tier 1 Help Desk Technician - SOW Staff Augmentation Job Details Location... ...issues that require Tier 2, systems, network,... ...installations, and related implementation activities. Maintain accurate... ...security, patch management, remote-access / VPN support, and common...Remote workImplementationHourly payFull timeContract workWork at officeImmediate start$124k
Overview LMI is seeking a Tier 3 Service Desk Technician to support... ...escalation point for Tier 2 support personnel and coordinate resolution of incidents... ...testing, and production implementation activities. Develop complete... .... Job Locations US-Remote #J-18808-Ljbffr LMIRemote workImplementationContract work$86.6k - $181.8k
...Job Title: Tier 2 - System Administrator Job Category: Information... ...position will work with the Remote Operations Team on the... ...for escalated issues from help desk/Tier 1 teams. Diagnose and... ...permissions and access controls. Implementation & Configuration Install...Remote workImplementationFull timeContract workFor contractorsWork experience placementFlexible hoursNight shift- IT Support Specialist, Tier 2 Kraken Robotic... ...infrastructure tasks, coordinate with specialized IT teams... ...contact for onsite and remote users, responding through... ...changes, application implementations, migrations, upgrades,... ...in IT support, service desk, desktop support, or...Remote workImplementationCasual workWork at officeLocal area
- ...insurance ~ Dental insurance Tier 2 IT Support Technician... .... Responsibilities include remote technical support, onsite... ...technical support and perform or coordinate onsite troubleshooting when... ...results for accuracy before implementation. Identify opportunities...Remote workImplementation
- Insight Global is looking for a Tier 2 Service Desk Analyst to support their NYC office. This role will involve providing onsite technical support... ..., excellent customer service skills, and experience with remote support technologies. Comprehensive benefits and 10 days PTO...Remote workWork at office
- DecisionPoint Corporation is seeking two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program... ...within scope, and escalate advanced issues to engineering. Remote role with Chicago-area candidates preferred; after-hours...Remote job
- Tatitlek Government Services, Inc (TGSI) is seeking a Service Desk Tier 2 Tech Support in Fort Worth, TX. The role handles IT problems that Tier 1 cannot resolve and works with end users remotely or on-site until resolution. The candidate must possess 2+ years of relevant...Remote job
- ...IT Help Desk Technician Level 2 (Managed Services) We are a well established Managed and Cloud... ...solutions, including IT project design and implementation, security services, helpdesk services... ...2 2022). Familiarity with RMM and remote assistance tools (e.g. ConnectWise)...Remote workImplementationWork from home
- Hiring Dreams LLC in Augusta, Maine is seeking a qualified Tier 2 Help Desk Support Technician to provide technical support to State of Maine... ...available to work onsite every other Wednesday, with mostly remote duties. Strong customer service and clear communication are...Remote jobWork at office
- Computer World Services Corp. is seeking Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program from a remote Chicago area setting. You will handle incidents via multiple channels, document with ServiceNow, and escalate...Remote job
- ActioNet is seeking a Tier 2 - Mid Desk Side Support IT Specialist to deliver mid to senior level IT operations support in Washington, DC. The... .... The successful candidate will perform desktop and remote support, software/hardware troubleshooting, system imaging, patch...Remote work
- Prescient Edge is seeking a Help Desk Representative to support a Federal Government client. Availability is contingent... ...opportunities for career growth. Candidates will resolve Tier 1 and 2 issues, provide remote support, and assist with device provisioning and asset tracking...Remote workContract work
- Summit 7 Systems, LLC is hiring a Tier 2 Service Desk Analyst to support a CUI Enclave in Huntsville, AL with remote options. You will troubleshoot Azure Virtual Desktop and Azure VMs, manage M365 apps, and document procedures for the team. Required qualifications include...Remote jobShift work
- ...not your typical corporate help desk. We support hundreds of... ...Office 365 Administration Provide remote technical support to customers... ...after-hours availability for implementation and deployment tasks. Track time... ...individuals. Experience: 2+ years experience in a help desk...Remote workImplementationLive inWork at officeWork from homeFlexible hours
$120k - $150k
...Location: South Central, US Remote (UT, CO, KS, OK, TX, MO, AR, LA, MS) Compensation... ...seeking a proactive and results-driven Tier 2 Customer Success Manager (CSM) in the South... ..., ensuring a smooth and successful implementation. Drive product adoption by providing...Remote workImplementationFull time- Secur-Serv is seeking a Tier 2 Help Desk Technician to provide remote technical support from our Network Operation Center in Omaha, NE. The role focuses on troubleshooting Windows workstations, servers, printers, and network devices for clients nationwide. Ideal candidates...Remote jobWork at office
- Butcher Power Products seeks a Senior Service Desk Analyst to act as the primary Tier 2 escalation point, actively handling support work and driving efficient... ..., and related endpoints. You will provide on-site and remote support across headquarters and manufacturing sites,...Remote work
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