Front Desk Administrator

Job Description

Job Description

This contract Receptionist role provides high-level administrative and front desk support in a professional, client-facing environment. You will serve as the first point of contact for visitors and callers, ensure a welcoming experience, and deliver dependable administrative assistance to support daily operations. The position offers extensive hands-on training onsite and the potential for contract extension.

Alternatively, if you prefer to skip the phone call and expedite the interview process, you can schedule a virtual Microsoft Teams meeting directly with me using the link below:

Link to book a 15-minute meeting with Aston Carter

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Responsibilities

• Greet and warmly welcome visitors, ensuring they feel attended to and directing them to the appropriate person or area.
• Answer and route incoming calls using a telephone or console switchboard, providing accurate information and taking detailed messages as needed.
• Provide clear and professional information to visitors and callers regarding the facility, services, and procedures.
• Receive, log, and send packages via couriers, ensuring timely and accurate handling of incoming and outgoing deliveries.
• Maintain an accurate visitor log and call records to support security and operational tracking.
• Issue and collect security passes or badges for visitors, following established procedures to support a secure environment.
• Perform general clerical tasks such as typing, filing, data entry, and maintaining organized records and documents.
• Maintain the boardroom schedule, ensuring meeting times are accurately recorded and avoiding conflicts.
• Coordinate boardroom equipment needs and ensure equipment is available, functional, and set up as required for meetings.
• Provide administrative support including photocopying, binding documents or books, and preparing mailers and other materials.
• Handle information requests with professionalism and discretion, ensuring confidentiality is maintained at all times.
• Manage time effectively to handle multiple tasks and priorities in a fast-paced, hospitality-focused environment.
• Collaborate with internal stakeholders and management, participating in a multi-step interview and onboarding process and engaging in ongoing hands-on training.

Essential Skills

• Demonstrated hospitality with experience in client-facing roles, showing a high level of professionalism.
• Strong verbal and written communication skills, with the ability to interact clearly and courteously with visitors, callers, and colleagues.
• Proven customer service skills, including an outgoing and personable demeanor and the ability to build rapport quickly.
• Effective multi-tasking abilities, managing multiple calls, visitors, and administrative tasks simultaneously.
• Strong interpersonal skills, with the ability to work collaboratively and maintain a positive, professional presence at the front desk.
• Ability to work independently and manage ones time effectively with minimal supervision.
• Ability to keep information organized, accurate, and confidential, particularly visitor logs, call records, and sensitive documents.
• Previous experience using computer applications such as Microsoft Word, Excel, and PowerPoint.
• High school diploma or equivalent.
• Minimum 5 years of relevant experience, with 510 years preferred in reception, customer service, administrative support, or similar roles.
• Comfort working in an environment that requires completion of check, including a 10-panel screening and credit history report.

Additional Skills & Qualifications

• Experience in front desk operations, including managing visitor flow, switchboards, and reception areas.
• Experience in administrative support, including typing, filing, data entry, and document preparation.
• Proficiency with Microsoft Office and general office technology to support day-to-day administrative tasks.
• Strong attention to detail when maintaining logs, schedules, and records.
• Ability to adapt quickly and learn through hands-on training.
• Professional phone etiquette and polished in-person communication style.
• Experience coordinating meeting spaces and equipment is an advantage.
• Comfort working in a structured environment with multi-stage interviews and clear expectations.

Work Environment

This role is based onsite at a Cohoes location with free parking available. The position follows a weekday schedule, with shifts available Monday through Friday from either 7:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m. The environment is professional and hospitality-driven, with frequent interaction with visitors, clients, and internal staff. You will work at a front desk or reception area using office equipment and tools such as telephones or console switchboards, computers, and Microsoft Office applications including Word, Excel, and PowerPoint. The work involves managing a boardroom schedule and equipment, handling packages and mail, and performing general clerical tasks in a structured office setting. A polished, professional appearance is expected to align with the client-facing nature of the role. Extensive hands-on training is provided onsite, and the position is currently offered as a contract with the possibility of extension.

This is a Contract position based out of Cohoes, NY.

The pay range for this position is $10.00 - $10.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Cohoes, NY.

This position is anticipated to close on Oct 21, 2026.

This is a fully onsite position in Cohoes,NY.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.