Dispatcher

At Pomp’s, we don’t idle—we drive careers forward ! As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence . We’re currently looking for a Dispatcher to join our team and play a critical part in our daily operations. This dynamic role involves managing tire service dispatch operations and assisting with service billing to ensure accurate record-keeping and seamless workflow efficiency. The hours for this position are: Friday 2:30pm-11pm, Saturday & Sunday 8am-8:30pm and Monday 2:30pm-11pm. Why Join Us? Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates Supplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance Retirement Savings – 401(k) with company match Paid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one Employee Discounts – Save on company products Career Growth – Opportunities for skill development and advancement What You’ll Do: Answer incoming calls and accurately document essential information Address inquiries and issues, coordinating with relevant departments or field units for prompt resolution Operate and manage a multi-line telephone system efficiently Utilize phone or computer systems to dispatch crews and field units to designated locations Assess and prioritize calls based on urgency to ensure timely responsesMonitor field unit routes and schedules to optimize daily operations Maintain and update call logs, records, and other essential documentation Perform additional duties as assigned to support dispatch operations What You Need: Proficient in Microsoft Office Suite, with a strong focus on Excel and Outlook Exceptional written and verbal communication skills Strong attention to detail and accuracy in all tasks Quick and accurate data entry skills Collaborative team player with the ability to work effectively with others Able to thrive in a fast-paced, dynamic work environment Ability to lift, carry, or move up to 10 pounds regularly EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information #J-18808-Ljbffr Pomp's Tire Service