School Office Manager - Heritage Elementary School

School Office Manager

Job Title: School Office Manager - FLSA Exemption Status: Non-Exempt

Classification Group: Educational Office Professionals - Supervising Position: School Principal

Pay Plan: Educational Support Personnel - Pay Range: Range 10

Last Updated: 12/16/2025

Pay Information - Benefits Information

JOB SUMMARY: Under the direction of a School Principal, perform administrative office functions to ensure the smooth and efficient operation of the school administrative office. Provide administrative assistance to the School Principal, administrators, and school staff. Relieve a principal of many administrative details. Must have sufficient knowledge of organization's structure, policies, and personnel to make administrative decisions, exercising independent judgment and discretion. Act as liaison of school as directed. Direct and review work of administrative staff as appropriate. May frequently take independent action. Work on assignments that are complex in nature where considerable judgment, analysis, and initiative are required in resolving problems and making recommendations.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The subsequent duties outline the fundamental operations of the position and exemplify the nature of the tasks carried out. They do not encompass a comprehensive inventory of the obligations and responsibilities fulfilled in this role. The approximation of frequencies and time allocation percentages are flexible and subject to the requirements of the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Provide administrative support to the Principal, administrators, and school staff by updating electronically shared meeting documents, newsletters, and handbooks; scheduling and coordinating appointments, meetings, and facilities which may include major events and/or travel and lodging arrangements; maintaining and updating the master calendar for the school year; coordinating building use; creating and maintaining filing systems; distributing mail; issuing and tracking building keys; and updating the school's website, marquee, and Blackboard Connect. Publish weekly calendar and information bulletin for building staff. - Daily - 20%

2. Greet, welcome, and assist all staff, students, parents/guardians, community members, callers, and visitors to the school. Answer phones, provide information, take and deliver messages, and direct callers to the appropriate individual. Assist visitors, answer inquiries, provide information, and direct to appropriate school areas. Diffuse conflicts and/or difficult situations as needed in the school office. - Daily - 20%

3. Monitor students sent to the school office for disciplinary reasons, brain breaks, testing opt-out, etc. - Daily - 15%

4. Draft and/or prepare letters, memorandums, reports, labels, forms, special projects, presentations, and related materials that may be highly confidential. Proof material for errors. Record and distribute minutes of meetings. Research and collect data, compile statistics, and prepare regularly scheduled or special reports. - Daily - 10%

5. Manage and oversee arrangement for personnel substitutes, including the use of the automated substitute system, report verification, and training on system use. - Daily - 10%

6. Monitor building cameras, visitors, visitor sign-in procedures, and building activities including evacuation drills and crisis situations such as building evacuations, lockdowns, emergency situations, and safety procedures. May act as a liaison for 911/emergency calls and initiate crisis procedures in the administrator's absence with direction from appropriate officials. Support and assist the school's clinic on an emergency basis or when necessary. Assist with general student management in the hallways when needed. - Daily - 5%

7. Supervise the maintenance of facility and all equipment. May also serve as liaison with Information Systems for equipment problems. - Daily - 5%

8. Train, direct, supervise, and problem solve with support personnel to meet standards of performance; assist in the evaluation process. Set up, maintain, and monitor building personnel files and appropriate paperwork (e.g. hire/separation forms, requisitions, change of status forms, payroll, evaluations, distribution of district forms, etc.). Manage and monitor workflow process of all personnel hires and separations in the Enterprise Resource Planning (ERP) system. - Weekly - 5%

9. Assist in the development, maintenance, and monitoring of the school budget(s) and report variances to supervisor. - Weekly - 5%

10. Perform other duties as assigned or requested. - Daily - 5%

TOTAL - 100%

REPORTING RELATIONSHIPS: This job has supervisor responsibilities including, but not limited to, interviewing, hiring, directing work, assigning work, supervising work, training, evaluating, disciplining, and terminating. Direct reports:

• School Office Assistant

MINIMUM QUALIFICATIONS: The minimum prerequisites of formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other criteria that a candidate must fulfill to be considered for a position. It is essential that certifications, licenses, endorsements, designations, and trainings are fulfilled, valid, and not expired.

• Criminal background check and fingerprinting required
• High School Equivalency (HSE) diploma
• Three (3) years of administrative assistant/clerical, human resources, budget, payroll, accounting, banking/loan servicing, or operational school support experience
• Intermediate knowledge of common office application software
• Intermediate knowledge of Microsoft Office
• Advanced knowledge of typical office equipment such as telephones, copiers, email, etc.
• Intermediate verbal and written communication skills
• Intermediate organizational skills
• Advanced interpersonal relations skills
• Ability to work alone and with others
• Ability to write routine reports and correspondence
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy books
• Ability to keep up-to-date technically and apply new knowledge to the job. Includes adapting to and mastering new system applications and processes as implemented by the district or school
• Ability to communicate, interact and work effectively and cooperatively with all people, including those from diverse ethnic and educational backgrounds. Willingness to contribute to cultural diversity for educational enrichment
• Ability to stay current with District policy, standards, and training in the areas of data quality, data privacy, and cyber-security with respect to student and staff data, and related information systems
• Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment, and report unsafe conditions to the appropriate administrator
• Ability to promote and follow Board of Education policies, District policies, and building and department procedures

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: The physical demands, mental functions, cognitive capacities, and work environment factors required to perform a position's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Light work strength level (lifting or carrying up to 25 pounds)
• Works both indoors and outdoors
• Typically a moderate noise level
• Work location is subject to change to meet the requirements of the organization
• Frequent bending and reaching
• Occasional lifting, pulling, and pushing
• Occasional standing and walking
• Manual dexterity to operate a computer keyboard
• Repetitive motions
• Visual concentration and depth perception
• Eye/hand coordination (e.g., typing, ten key)
• Speaking and hearing
• Concentrated reading/writing/mathematics
• Exposure to outdoor weather conditions
• Normal school environment

DESIRED QUALIFICATIONS: Formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other qualifications relevant to the position that are strongly preferred but not mandatory for a candidate to be considered.

• Experience working in the public sector
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
• Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement
• Education and/or training beyond high school
• Experience working in an educational environment

Cherry Creek School District