Domestic Admissions Advisor

Domestic Admissions Advisor

The Domestic Admissions Advisor plays a key role in guiding Domestic, Military, and Athletic applicants through the enrollment process. This position is responsible for achieving individual and departmental admissions goals by providing exceptional customer service and meeting established performance metrics. Additionally, the advisor will collaborate with various departments to support student enrollment efforts. Success in this role requires the ability to engage with individuals from diverse social, economic and cultural backgrounds. The Domestic Admissions Advisor reports to the Enrollment Manager and operates under the overall supervision of the Senior Director of Admissions.

Must be flexible with work schedule, Saturday work schedule.

Duties and Responsibilities

• Effectively manage a pool of student leads derived from various sources, utilizing our Slate system
• Conduct individual and group information sessions for prospective students and families.
• Guide prospective students and their families through the college application process, providing information about program offerings, financial aid, and campus life.
• Provide outstanding customer service to both internal and external stakeholders
• Provide information about application requirements, deadlines, and policies.
• Assist students with completing and submitting their college applications

Performance Metrics

• Meet and exceed individual and department goals to contribute to the university's strategic goals
• Attend weekly meetings to present and discuss student caseload
• Other duties as assigned

Knowledge, Skills, and Abilities Required

• Excellent oral and written communication skills
• Ability to present in group settings
• Positive interpersonal skills
• Self-motivated and compassionate
• Ability to make independent decisions and manage multiple projects and work well in a team environment
• Knowledge of and commitment to regulatory and college enrollment policies, standards, and procedures
• Basic skills in the use of computerized systems and databases
• Ability to influence others
• Results-oriented
• Comfortable with a fast-paced environment

Requirements

Education and Experience

• Bachelor's degree required
• 1+ years of customer service, sales, marketing, or recruiting required
• Minimum of 2 years of college admissions experience preferred
• Demonstrated consultative sales aptitude and commitment to professional development.
• Military background or experience working with military students preferred.

Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis, unless otherwise contractually bound. Westcliff University is an Equal Opportunity Employer