CRM Data Specialist

Vaco is hiring a CRM Data Specialist for an incredible direct-hire, hybrid opportunity in the Northern Cincinnati area.

We're seeking an early- to mid-career professional with approximately 1-5 years of experience administering CRM platforms, managing data quality, and supporting business users. This is an excellent opportunity for someone looking to grow their expertise in CRM strategy, marketing analytics, and business intelligence within a collaborative and growing organization.

Please note, this role is 3 days onsite, 2 days remote.
Applicants must be authorized to work in the U.S. without current or future employer-sponsored visa sponsorship or transfer.

About the Opportunity
Vaco is hiring a CRM Data Specialist for one of our clients in the Cincinnati area. This organization is experiencing continued growth and is seeking a detail-oriented professional to support and optimize its CRM platform.
This role will work closely with sales, marketing, and business intelligence teams to ensure CRM data accuracy, improve data processes, and support marketing automation efforts. The ideal candidate enjoys working with data, maintaining system integrity, and identifying opportunities to improve processes and reporting.

Responsibilities
The CRM Data Specialist will be responsible for maintaining CRM functionality, ensuring data quality, and supporting users across the organization.

Key responsibilities include:

• Administer and maintain Microsoft Dynamics 365 CRM.
• Support marketing automation initiatives through ClickDimensions.
• Clean, validate, and manage CRM data to ensure accuracy and integrity.
• Maintain records, fields, forms, workflows, and system configurations.
• Audit CRM workflows and processes to ensure ongoing functionality and efficiency.
• Provide training and onboarding support to new CRM users.
• Identify opportunities for process improvement and recommend solutions.
• Collaborate with sales and marketing teams to ensure CRM capabilities align with business objectives.

Qualifications

• Experience administering Microsoft Dynamics 365 or a similar CRM platform.
• Strong understanding of data management, data quality, and database structures.
• Ability to analyze data and identify trends, patterns, and opportunities for improvement.
• High attention to detail with a focus on maintaining accurate and reliable data.
• Interest in expanding knowledge of CRM strategy and marketing analytics.
• Strong problem-solving skills and ability to work independently.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Why Consider This Opportunity?

• Hybrid work environment (3 days onsite, 2 remote)
• Opportunity to work with a growing organization
• Exposure to CRM strategy, business intelligence, and marketing analytics
• Collaborative and team-oriented culture
• Ability to make a direct impact on data quality and business processes

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io.

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here ( Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.