Community Manager, Independent Living

Our full-service company is comprised of planning, architecture, design, construction, marketing, and resident experience professionals — all in-house and working together every day to envision and create uniquely beautiful places. Position Summary Southern Land Company, a national real estate development and construction firm, is seeking a full-time Senior Community Manager – Luxury Independent Living Community in Franklin, TN, pre‑leasing in 2026. This is a rare opportunity to lead the launch of one of the most distinctive luxury communities in Tennessee. The Senior Community Manager will lead operations, lease‑up, and resident experience for a top‑of‑market, mixed‑use Independent Living community. This community blends luxury multifamily living with private club amenities and light independent living services — including dining, wellness, salon, theater, and on‑site care — creating a highly curated lifestyle for a discerning, mature resident. We are seeking a leader who will oversee all residential and commercial operations and bring experience at the intersection of: Hospitality and lifestyle programming Strong business and financial performance Lease‑up and new construction execution The Senior Community Manager is responsible for managing all residential and commercial operations for a luxury, mixed‑use Active Adult (55+) community in Franklin, TN. This role administers services for Southern Land Company customers — including residents, commercial tenants, and builders — through effective vendor contract management, sound fiscal oversight, efficient project management, and consistent enforcement of policies in accordance with the governing documents for each community. Primary Responsibilities Residential responsibilities Drive unit absorption by setting leasing goals, directing marketing activities, maintaining target occupancy, and establishing lease terms. Responsible for profit and loss of the property and oversight of all aspects of property operations, lease‑up management, and stabilized asset management. Prepare budgets, maintain property, and set rental rates. Hire, manage, motivate, and develop staff. Direct property operations and staff in the most cost‑effective manner. Work closely with construction and development to address any development issues. Prepare detailed weekly, monthly, and quarterly financial analysis on asset performance. Conduct market knowledge research through independent surveys of competitive projects. Maintain compliance with company policies and procedures. Supervise rent collection, rent ledgers, bank deposits, petty cash, pursue delinquent rents and evictions, and provide appropriate information to collection companies. Supervise resident relations and events and enforce all community rules and regulations. Supervise and direct maintenance staff, repairs, preventative maintenance, improvements, landscaping, and tenant space oversight. Manage operational aspects of commercial and office tenants on the property. Build and maintain an exciting resident activity program. Manage a diverse team of individuals and tasks related to normal operations of a market‑rate multifamily community. Remain actively involved in industry associations. Commercial responsibilities Responsible for all lease administration duties. Monitor collections, bill coding, and tenant performance. Provide management and leadership to property staff and vendors. Develop operating and capital budgets, track variances, oversee CAM reconciliations, and ensure smooth recovery processes. Manage complex properties that include residential, office, and retail in dense urban environments. Manage the emergency evacuation plan. Bid, negotiate, and manage vendor contracts. Accurately abstract all property leases in YARDI. Maintain interface with the accounting team to ensure total contract compliance, including preparation of accurate and timely reporting. Coordinate and oversee construction work to ensure timely and accurate completion. Participate in leasing and client team meetings and ensure effective communication between leasing and property management teams. Provide and foster positive relationships with existing and new tenants. Interact with Residential managers in mixed‑use properties to establish best practices unique for each property. Skills, Knowledge, and Experience Strong working knowledge of Microsoft Office. Ability to keep sensitive information highly confidential. Excellent written and verbal communication skills. Strong interpersonal skills, and the ability to deal professionally with clients, vendors, and co‑workers on the phone and in person. Excellent organizational and time‑management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion. Ability to work independently, prioritize work, and ask for clarification when necessary. Ability to work under pressure with tight time constraints and to handle frequent interruptions, unresolved situations, frequent change, delays, or unexpected events. Education and Experience High school diploma or equivalent. 3–5 years’ experience in 55+ Active Adult Community and Commercial property management. 4+ years’ experience in a manager role. Lease‑up and mixed‑use experience. Fair housing training. Preferred Qualifications Bachelor’s degree in a related field. Experience with YARDI property management software. Lease‑up and mixed‑use experience. Company Overview Southern Land Company believes that community is the heart of every successful development project. With that as our starting point, we create residential developments around the country that provide a generous, comfortable lifestyle to those that call them home. In support of our single‑family and multifamily projects, we also undertake key retail, office, and recreation developments to craft convenient, complete communities. We believe in big ideas and paying attention to every detail required to realize them. A strong brand recognized for quality, performance, and artistry. Guiding principles of creativity and innovation. An open mind for new ideas and creative methods. A strong compensation and benefits package, including health, vision, dental, 401(k) with a strong match and more. Equal Opportunity Employer Southern Land Company is an Equal Opportunity Employer and we seek to create an inclusive workplace that embraces diverse backgrounds, life experiences, and perspectives. Southern Land Company offers a competitive benefits package, including 401(k) and paid time off. Southern Land Company is a Drug‑Free Workplace. We are required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the “Know Your Rights” notice from the Department of Labor. The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change. #J-18808-Ljbffr Southern Land Company