Branch Operations Manager

Branch Operations Manager Full-time, benefits, 401k, PTO @ $125,000-$160,000 Lead People. Improve Operations. Make an Impact. Royal Flush Services is one of the fastest-growing portable sanitation companies in the West, serving construction, events, municipalities, and commercial customers across multiple states. With 6 branches in 4 states, we're looking for an experienced Operations Manager to lead our mature Portland branch, and build a culture of accountability, teamwork, safety, and exceptional customer service. This is not a desk job. It's a hands-on leadership position for someone who enjoys solving problems, developing people, improving processes, and building a high-performing operation. What You'll Do As Branch/Operations Manager, you'll oversee the daily operations of the branch, ensuring customers receive outstanding service while your team operates safely, efficiently, and profitably. You’ll be responsible for: Leading drivers, dispatch, yard personnel, shop staff, and field operations Managing daily routing, scheduling, and operational execution Monitoring service quality, route efficiency, labor utilization, and customer satisfaction Coaching employees and building a culture of accountability Partnering with sales, billing, and senior leadership to solve operational challenges Reviewing operational reports, KPIs, and performance metrics Maintaining DOT, fleet, and safety compliance Managing staffing, scheduling, payroll approvals, and operational planning Ensuring the yard, fleet, equipment, and facilities reflect Royal Flush standards Driving continuous improvement across the operation What We're Looking For The ideal candidate is a confident operational leader who is structured and organized, that enjoys building strong teams and creating efficient operations. We're looking for someone who has: 3+ years of operations leadership experience Experience managing frontline teams in liquid waste, logistics, transportation, construction services, trash, manufacturing, or similar industries Strong planning and organizational skills Excellent communication and leadership abilities Experience improving operational efficiency and controlling costs Strong decision-making skills in a fast-paced environment Experience using routing, logistics, or operations software A commitment to safety, quality, and customer service The Type of Leader Who Thrives Here Successful Operations Managers at Royal Flush are: Organized and dependable Calm under pressure Strong communicators Accountable and decisive Comfortable leading change Focused on continuous improvement Willing to coach, mentor, and develop people Passionate about operational excellence Why Royal Flush? At Royal Flush, we're building more than routes—we're building a company, where people enjoy coming to work, customers receive exceptional service, and leaders have the opportunity to grow. Our values guide everything we do: People First Ownership & Accountability Teamwork Superb Service If you're looking for an opportunity to lead a team, improve operations, and make a lasting impact with a growing company, we'd love to meet you. #J-18808-Ljbffr