Front Desk Manager for Ophthalmology Office
Emerald Eye Center Inc
Job Description
Job Description
About the Role:
Join the Emerald Eye Center Inc. as a Front Desk Manager, where you'll be the welcoming face of our ophthalmology practice in Encino, CA. We are looking for a dynamic individual who thrives in a fast-paced environment and is passionate about providing exceptional patient care.
Responsibilities:
- Manage front desk operations, ensuring a smooth and efficient patient check-in and check-out process.
- Supervise and train front desk staff to deliver outstanding customer service.
- Schedule appointments and manage the calendar for multiple ophthalmologists.
- Handle patient inquiries and resolve any issues promptly and professionally.
- Maintain accurate patient records and ensure compliance with HIPAA regulations.
- Process insurance claims and verify patient insurance information.
- Assist in managing office supplies and inventory for the front desk.
- Collaborate with clinical staff to enhance patient experience and streamline operations.
Qualifications :
- Proven experience in a front desk or administrative role, preferably in a healthcare setting.
- Strong communication skills, with fluency in both English and Spanish preferred.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work effectively under pressure.
- Strong interpersonal skills and a friendly demeanor.
- High school diploma or equivalent; relevant certifications are a plus.
- Commitment to providing exceptional patient care and service.
About Us:
Emerald Eye Center Inc. has been serving the Encino community for over a decade, providing top-notch eye care services. Our patients love us for our compassionate approach and state-of-the-art technology, while our employees appreciate a supportive work environment that values professional growth and teamwork.
Vacancy posted 27 days ago
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