Custom Upholstery Shop Lead

Job Description

Job Description

Benefits:

• Bonus based on performance
• Company parties
• Donation matching
• Employee discounts
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Training & development
• Tuition assistance
• Health insurance
• Paid time off
• Dental insurance
• Free uniforms

About This Posting
This position is for Mike Hamad Upholstery , the Brainerd Lakes area's provider of custom automotive, marine, residential, and commercial upholstery design and repair. The posting may appear under Seeds of Creation LLC , which provides administrative supportincluding hiring and HR servicesfor Mike Hamad Upholstery and other affiliated companies. Your employment, if hired, will be with Mike Hamad Upholstery.

About Mike Hamad Upholstery
Mike Hamad Upholstery delivers highquality, durable, and visually stunning upholstery solutions that exceed expectations. We specialize in automotive, marine, residential, and commercial interiors, maintaining a positive, teamdriven environment where toptier workmanship and customer satisfaction are always the priority.

Our Core Values
At the heart of our organization are three core values that guide everything we dofrom daily tasks to longterm goals. These values are more than ideals; they are expectations for how we show up, serve others, and grow together. They shape our hiring, training, recognition, and daily team culture.

Excellence
We pursue excellence with confidence and humilityowning our work, communicating clearly, and refusing to compromise on quality. True excellence blends skill with continuous learning, personal responsibility, and a teamfirst mindset. We show up prepared, we do the work right, and we always look for ways to improve.

Compassion (OthersFirst Service)
Compassion is action. We lead with empathy, selflessness, and teamwork, putting the needs of others first while holding ourselves to high standards. We serve with care, offer support, and build people upwithout enabling excuses or sacrificing accountability.

Purpose (You Were Made for This)
We believe work is more than a jobit is an opportunity to make a difference through your unique strengths. Whether you plan, quote, manage, or upholster, your work brings value to others. The best team members know their "why," and they use their insight, skill, and integrity to make things better.

If this role aligns with the kind of work you know you are meant to doif it reflects your purposewe want to give you the platform to live that out. Join a team that values meaningful contribution and supports one another in turning purpose into practice.

Position Summary
We are seeking a fulltime Custom Upholstery Shop Lead Technician/Manager who will bridge customers and technicians, lead daily operations, and champion quality, efficiency, and customer satisfaction. As part of a growing upholstery network that includes Wichtermans Upholstery in Chanhassen, this Brainerd Lakes shop offers a rare leadership opportunity at a pivotal moment of expansion. This role is the first of several positions being added in summer 2025, setting the stage for steady growth while collaborating closely with our Chanhassen team. If you thrive in a fastpaced, detailoriented team environment where creativity meets precision, we would love to meet you.

Key Responsibilities

• Collaborate with customers to define design requirements and expectations.
• Translate customer specifications into clear job instructions for the upholstery team.
• Order and manage materials, ensuring projects stay on schedule and within budget.
• Coordinate workflow to meet promised completion dates, arranging pickup and delivery with customers.
• Maintain compliance with company processes, safety standards, and industry best practices.
• Identify and implement process improvements that enhance efficiency and quality.
• Foster a positive, teamdriven culture focused on craftsmanship and customer satisfaction.

Qualifications

• Seven or more years of management or supervisory experience (upholstery or related skilled trade management preferred).
• Two or more years of handson upholstery or strong custom design portfolio in automotive, marine, or furniture.
• Proficiency with sewing machines, staple guns, hot knives, and leather, vinyl, foam, and fabric materials.
• Proven ability to manage multiple projects in a fastpaced environment with high attention to detail.
• Formal upholstery training or significant custom design experience is a plus.
• Reliable, selfmotivated leader with clear verbal and written communication skills.
• Physically able to bend, kneel, lift, and work with heavy components with or without reasonable accommodation.
  Mike Hamad Upholstery is an equal-opportunity employer