Commercial Lines Account Manager

McDaniel Insurance Agency is seeking a dedicated Commercial Lines Account Manager to join our team. The ideal candidate will be a team player who thrives in a supportive, cooperative environment and is committed to delivering outstanding service to our commercial clients. Benefits 401(k) matching Competitive salary Flexible schedule Paid time off Benefits/Perks Competitive Pay and bonus opportunities based on experience and qualifications Opportunities for professional development and career advancement A collaborative and supportive work environment Flexible working arrangements 401(k) plan with company match Paid Volunteer Hours & Give Back Opportunities Join our team and take the next step in your career as a Commercial Lines Account Manager Responsibilities Account Management: Manage and service a portfolio of commercial lines insurance accounts, ensuring all client needs are met and exceeded. Client Relations: Build and maintain strong relationships with clients, understanding their business needs and providing tailored insurance solutions. Policy Administration: Oversee the processing of renewals, endorsements, ensuring accuracy and compliance with company guidelines. Claims Support: Assist clients with claims processing, providing guidance and support to ensure a smooth and efficient experience. Team Collaboration: Work closely with underwriters, brokers, and other team members to develop and deliver comprehensive insurance programs. Problem Solving: Address and resolve client inquiries and issues promptly, using a proactive approach to prevent future problems. Sales Support: Support the sales team in identifying opportunities for new business and upselling existing clients on additional products and services. Documentation and Reporting: Maintain accurate and up-to-date records of all client interactions, policy details, and other relevant information in the agency's management system. Market Analysis: Stay informed about market trends, industry developments, and competitor activities to provide informed advice and recommendations to clients. Attend trainings and seek self directed and agency supported learning opportunities. Qualifications Experience: Minimum of 3-5 years of experience in commercial lines insurance. Education: Property & Casualty Insurance License. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. High attention to detail and organizational skills. Agency Management System experience & Microsoft Office. Team Player: Demonstrated ability to work effectively within a team, contributing positively to team dynamics and supporting colleagues as needed. Customer Focused: Passionate about providing exceptional service and building long-term client relationships. Adaptability: Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively. #J-18808-Ljbffr McDaniel Insurance