Account Representative - State Farm Agent Team Member

Benefits:

• License Reimbursement
• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2015 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in executive banking. After seeing several friends (and eventually my wife), build successful careers as State Farm agents, I decided to pursue agency ownership myself.

Our agency offers health benefits, a Simple IRA, paid time off, licensing reimbursement, and a strong commitment to work-life balance. We believe in giving our team the support and resources they need to grow while also encouraging independence and ownership of their roles.

Our office has a performance-driven culture with a strong emphasis on coaching and professional development. I’m looking for someone who is growth-oriented, receptive to coaching, and confident taking initiative without needing constant direction. Empathy is also important to us - we want someone who works hard, focuses on solutions, and genuinely cares about the people they serve.

ROLE DESCRIPTION:

As Account Representative for Jared Spencer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.