PSS Regional Manager - Northern California

San Francisco, CA, USA

Full-time

Company Description

Consider joining Eurofins Lancaster Laboratories where people are the most important element in our chemistry. Celebrating over 55 years of service, Lancaster Laboratories is a leading contract lab providing testing and research services in the environmental, pharmaceutical, and biopharmaceutical sciences to clients worldwide.

Eurofins Lancaster Laboratories, a nationally recognized laboratory, is seeking a highly motivated, experienced, team member to work in our Professional Scientific Services team.

Job Description

• Manage business operations for multiple scientific teams in Northern California

• Lead direct reports, group leaders and their teams, and serve clients in technical settings, such as laboratories or manufacturing facilities

• Collaborate with clients to meet their resourcing and technical needs and ensure PSS staff are performing high quality superlative service to contribute to our client operations

• Regular meetings with each direct report, the Eurofins department, and client management

• Disseminate administrative communications and policies

• Financial responsibilities as defined by the Director

• Demonstrate and promote the company vision

• Proactively plan and multitask to maximize productivity, drive efficiency and increased value for our clients

• Develop and meet all quality and productivity metrics, and demonstrate strong teamwork and collaboration

• Manage employee reviews, development, and performance process

• Coach and develop group leaders and staff to enhance their skills and ensure a strong succession plan for employee engagement and development

• Organize technical resources and staff to accomplish client goals within given deadlines

• Ensure adherence to highest quality and efficiency standards in laboratory operations

• Ensure coverage and maximize team performance through Operational Excellence to gain efficiencies and enhance value

• Proactively identify and manage risk to the business and to ensure operational resiliency

• Assist Senior Leadership with business operations, client and team governance, and new business development as needed

• Stays current in science and technology and consults knowledgeably with clients

• Foster morale and teamwork

Qualifications

• Bachelor's degree in Biotechnical Sciences, Engineering, or other related degree concentration, or equivalent directly-related experience

• At least 5 years of experience leading direct reports

• Scientific background with hands on laboratory experience in a pharmaceutical, clinical, or GMP laboratory setting

• Ability to travel locally within the Northern California area frequently. Other travel up to 5% of the time

• Demonstrate strong client service skills, client relationship management, and teamwork, and collaboration

• Regular attendance and punctuality

• Strong computer, scientific, and organizational skills

• Excellent communication (oral and written) and attention to detail

• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude

• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies

• Strong leadership, initiative, and teambuilding skills

• Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

The position is full-time, Monday-Friday, 8:00am-5:00pm, with overtime as needed.

• Target Compensation: $120-135k

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options

• Life and disability insurance

• 401(k) with company match

• Paid vacation and holidays

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.