Agile Program Manager

Job Title Agile Program Manager Location Port Washington, New York or Austin, Texas Reports To Associate Director of Smart Technology Team R&D IoT WAC Group’s R&D IoT team has disrupted our industry by challenging conventions and building sustainable products and systems with integrity. The organization includes WAC Lighting, WAC Home, Modern Forms Luminaires & Smart Fans, Schonbek, dweLED, WAC Landscape, AiSPiRE, VENTRIX, Colorscaping and WAC Limited brands. Position Summary The Agile Program Manager leverages deep expertise in Agile methodologies to drive multiple integrated projects across cross‑functional hardware, firmware, application, and cloud development teams. The Program Manager is responsible for aligning delivery with strategic objectives, driving execution through Agile frameworks, managing risks and dependencies, and ensuring consistent value delivery at scale. Key Responsibilities Own and lead the planning, execution, and delivery of complex, multi‑project programs aligned with business strategy. Define program vision, execution roadmap, milestones, and success metrics. Manage interdependencies, risks, issues, and escalation across projects. Ensure alignment between business stakeholders, engineering, R&D, Product Management, Tech support and sales teams. Provide clear, data‑driven status reporting on progress, risks, and outcomes. Translate business objectives into executable plans. Manage stakeholder expectations and drive alignment across competing priorities. Manage forecasts and provide guidance on resources to be allocated. Identify and execute opportunities to improve delivery efficiency, predictability, and quality. Leverage metrics such as velocity, lead time, throughput, and KPIs. Drive process improvements and department agility at scale. Empower the team to make actionable decisions based on data. Critical Success Factors Deliver alignment between hardware, firmware, app and cloud roadmaps. Provide explicit dependency tracking between US and China teams. Create well‑defined ownership of platforms, services, and interfaces. Deliver shared program goals, definitions of "done," and success metrics across regions. Define clear decision rights (what is global vs. local). Drive and influence trust between regional leads despite time zone and cultural gaps. Requirements Bachelor degree in Business, Engineering, Computer Science, or a related field of study. 5+ years of experience in program management or project management in complex business environments. 3+ years managing programs in Agile or scaled Agile environments. 3+ years managing cross‑functional programs in Jira. Demonstrated strong understanding of Agile frameworks (Scrum, Kanban, etc.). Proven experience driving cross‑functional, distributed teams. Excellent communication, leadership, and stakeholder management skills. Agile certifications are a plus. Jira administration experience is a plus. Chinese Mandarin language skills (verbal and written) are a requirement. Benefits Paid time off Medical & dental coverage (including family coverage) Vision coverage Life insurance 401(k) Tuition assistance Continuous training and development Schedule Monday through Friday, 8:00 AM – 5:00 PM Equal Employment Opportunity Statement WAC is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, WAC complies with applicable state and local laws governing non‑discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr