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Client Support Specialist

The Women's Center

About the Job

The Women's Center, a non-profit mental health, education, and resources center in Vienna, VA, is hiring a part-time Client Support Specialist. The position schedule is 20-25 hours per week, Monday through Saturday.

Duties:

  • Welcome and Check-in clients upon arrival.
  • Operate multiple phone lines.
  • Schedule client appointments.
  • Answer client account questions.
  • Verify client insurance benefits.
  • Collect co-pays and outstanding balances.
  • Post-client charges and payments.
  • Adhere to all HIPAA regulations.
  • Understand, interpret, and explain account ledgers.
  • Be proficient in Microsoft Word and Excel.
  • Possess outstanding customer service skills.
Qualifications:
  • Two years of medical reception experience.
  • An Associate or Bachelor's degree preferred.

Equal Opportunity Employer.
Vacancy posted 4 days ago
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