Billing Manager

Job Title: Billing Manager

Industry: Healthcare – Revenue Cycle / Patient Financial Services

Pay: Salary, $70-85K depending on experience

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Our client is a leading healthcare organization seeking an experienced Revenue Cycle Manager to oversee Customer Service and Self-Pay Collections operations. This individual will be responsible for team performance, patient satisfaction, and the timely collection of patient accounts receivable.

Job Description:

The Manager – Single Billing Office will provide leadership, training, and operational oversight to Customer Service and Self-Pay Collections teams. This role will focus on maintaining a high level of customer satisfaction while ensuring accounts receivable is collected efficiently and in accordance with regulatory and payer requirements.

Key Responsibilities:

• Oversee day-to-day Customer Service and Self-Pay Collections operations.
• Lead, train, coach, and support team members to achieve departmental goals.
• Drive timely and effective collection of patient accounts receivable.
• Support resolution of complex patient billing and account inquiries.
• Ensure billing and collection activities comply with applicable regulatory and intermediary requirements.

Qualifications:

• Bachelor’s degree required; a combination of relevant education and experience may be considered in lieu of a degree.
• 5+ years of related healthcare revenue cycle experience, including several years in a supervisory or management capacity.
• 3+ years of healthcare accounts receivable and/or insurance claims processing experience.
• 3+ years of Epic
• 3+ years of Customer Service Management experience.