Manager - Healthcare Solutions Architect

Job Description

Job Description

Description:

Join the team shaping the future of healthcare! Medbridge is a dynamic software as a service company working with the country’s largest healthcare providers to build technology solutions helping patients get better faster, while decreasing the overall cost of care. Our Product team is growing and looking for Manager - Healthcare Solutions Architect to join us!

We hire in the following states: AZ, CO, FL, ID, GA, IL, NH, KS, MA, MI, MN, NC, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

As a Healthcare Solutions Architect, you will serve as the bridge between healthcare technology, customer workflows, and Medbridge's product strategy. You will partner closely with Product, Engineering, Implementations, Sales, Marketing, and our healthcare customers to design scalable integration solutions that improve provider and patient experiences. This role combines deep healthcare interoperability expertise with customer-facing solution design and strategic product influence. As the subject matter expert for EHR integrations and clinical workflows , you will help shape the future direction of Medbridge's healthcare platform and report into Product .

Why work at Medbridge?

• We are mission driven . At Medbridge, our mission is clear - we want to help everyone move well, feel well, and live well.
• You’ll make an impact here. 300,000+ clinicians use our products daily, impacting millions of patients. In this role, you help create experiences that impact these important leaders.
• Our customers love Medbridge! We work with 9 of the top 10 Private Practice and hospital systems nationwide, and 6 of the top 10 home health organizations have a nearly 100% client retention rate and are continuing that work in 2026 and beyond.

In this role you will:

Your main areas of responsibility (75%) focus on supporting the Product, Engineering, and Implementations side of Medbridge in the following ways:

• Be an application module and integration subject matter expert to our customers and internal teams (Engineering, Product, Implementations etc.)
• Drive continual improvement of our integration layers and data retrieval methodology, as well as developing builds for new features and enhancements
• Partner with internal stakeholders, health systems, and EHR vendors to integrate the Medbridge platform into the provider and patient workflow
• Help define and design optimal application and integration workflows for our customers
• Serve as mentor on the subject of healthcare integrations for the product, engineering, and implementations teams
• Prioritize multiple tasks intelligently, speak up when you see issues, and tackle interesting projects as needed

The remaining area of ownership (25%) is supporting Sales and Marketing with the following:

• Serve as a healthcare integration and workflow subject matter expert during customer presentations, discovery sessions, and technical discussions.
• Partner with prospective customers to understand clinical, operational, and technical requirements, helping define solution designs and future-state workflows.
• Collaborate with Sales, Product, and Marketing teams to communicate Medbridge's integration capabilities, implementation approach, and interoperability best practices.
• Support strategic customer engagements by providing technical guidance, market insights, and recommendations that help shape product direction and integration strategy.

What you will need to succeed:

• 5+ years of experience as a Systems or Integration Analyst at a health system, with 2 years build/configuration/support on one or more clinical modules (additional product-side experience a bonus)
• Experience integrating 3rd party vendors into EHRs (Epic preferred), including hands-on build/configuration for both clinical and patient user-interfaces
• Proficiency in multiple Epic modules, ideally including at least one clinical module and one technical module (Epic Certification a plus)
• Knowledgeable of integration methods (HL7, ANSI X12, CCDA, FHIR, HIE, EDI, Bridges, Interconnect, etc.), EHR data structures, and the exchange of data between EHRs and other systems (experience with Epic preferred)
• Experience designing clinical and business workflows involving 3rd party software and an understanding of their necessary technical requirements
• Demonstrated ability to build strong, trusted relationships with customers and colleagues
• Bachelor’s degree in a related discipline, or equivalent experience

Preferred Qualifications

• Epic certification in one or more modules (e.g., Bridges, MyChart, Cogito, Interconnect, Healthy Planet, or similar) strongly preferred.
• Experience working with healthcare partners on delivery engagements and customer-facing technical consulting, solution design, or pre-sales activities.
• Familiarity with healthcare compliance frameworks (HIPAA, HITRUST).
• Demonstrated ability to influence product strategy through customer feedback, market insights, and cross-functional collaboration.

Our Values:

Excellence: A job worth doing is a job worth doing RIGHT.

• We believe that excellence is never an accident. It’s the result of high intention, sincere effort, and intelligent execution.
• We are change-makers who push the boundaries of what is possible, continually reimagining patient care.
• We realize that our work impacts people’s health and demands that we hold ourselves to the highest possible standards.
• We know a good thing when we see it; when exceptional talent comes our way, we hire them and help them grow.
• We understand the value of time, and we give our best effort everyday because we have a day in which to give it.

Fortitude: Our goals are big. Our dedication is bigger.

• We embrace ambitious and challenging projects with confidence in our ability to achieve them together.
• We are courageous as we venture into the unknown.
• We persevere in the face of difficulties.
• We do not let perfection be the enemy of progress; we focus on taking the next best step forward.
• We take ownership of our mistakes and of our successes, and we learn from both.

Service: We work for something more important than ourselves.

• We care deeply about our colleagues, customers, and patients, ensuring our work at Medbridge has a lasting impact.
• We take a multi-disciplinary, data-oriented approach to solving problems.
• We lead with confidence and humility, embracing a servant-leadership mindset as we support and challenge one another to reach our shared goals.
• We know that if we do great work, we help people live healthier lives.

Salary Range: $175K - $200K

At Medbridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys. Individual pay within this range is informed by the candidate's skills, capabilities and experience.

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we'd love to work alongside you at Medbridge.

Take the Next Step

If you’re excited about this opportunity and think Medbridge is the right fit for your career, apply now! Our Talent Acquisition team will follow up with you shortly.

Please note: Due to reports of phishing, we're requesting that all Medbridge applicants apply through our official careers page at All official communication from Medbridge will come from email addresses ending with @medbridge.com.

Requirements: