Area Leader

Compensation & Work Environment Details Pay Range: $20 - $21.50 per hour Company Vehicle: provided by the company Work Schedule: Sunday – Thursday from 6:00 PM – 12:30 AM core hours, plus two flexible hours to complete your 8‑hour shift (schedule may vary based on business needs) Work Environment: 70% field‑based / 30% remote administrative What You’ll Do Lead Your Team: Onboard and train a team of 15–40 part‑time Service Valets across 20–40 multifamily communities. Provide on‑the‑job coaching and support via regular team meetings and safety checks, manage schedules, approve timecards, and keep the team on track and within budget. Foster a culture of accountability, open communication, and continuous improvement. Keep Operations Running Smoothly: Step in when needed to ensure uninterrupted service. Visit properties to review service quality, complete audits, and resolve any issues. Use technology tools such as the iValet dashboard to track performance and ensure timely service completion. Respond to resident or property concerns quickly and professionally. Ensure Valets have the tools, equipment, and access needed to complete their routes. Support Daily and Administrative Tasks: Assist with hiring and training new Service Valets; pick up and distribute supplies, PPE, and containers as needed. Work with the Operations Manager to monitor staffing levels and manage costs. Help with special projects or service recovery efforts as assigned. Oversee company vehicle maintenance and ensure fleet safety standards are met. What We’re Looking For Supervisory Experience: At least one year overseeing a team or crew in a hands‑on environment, preferred. Organized and Detail‑Oriented: Able to manage schedules, track service, and follow up on issues. Tech‑Savvy: Comfortable using Microsoft Office Suite and learning new platforms. Data‑Driven: Strong analytical skills with the ability to interpret reports and make decisions. Strong Communicator: Clear verbal and written communication skills. Problem Solver: Quick to adapt, address issues, and find solutions. Education: High school diploma or GED required. Valid Driver’s License: Required, with the ability to operate a company vehicle. Physical Requirements: Ability to lift and carry up to 50 lbs., comfortable walking long distances (including stairs) and working outdoors in varying weather conditions. Comprehensive Benefits Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts. Financial Security: 401(k) with company match, life and disability insurance, AD&D, and business travel coverage. Paid Time Off: Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day. Professional Development: Tuition reimbursement up to $5,250 per year and access to an online education center. Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs. Why You’ll Love Working with Us At Valet Living, we build careers, create opportunities, and cultivate a culture of excellence. Leadership is about service, growth is the norm, and every detail matters. Equal Opportunity Employer Valet Living is an Equal Opportunity Employer that values the diversity that brings strength to our workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law. Application window closes 60 days after the job was posted. #J-18808-Ljbffr