Senior Business Analyst

Location: Richmond, VA Work Mode: Hybrid Duration: 09/28/2026 - 06/30/2027 Interview Mode: Both Web Cam and In Person Interview 5 Years Provide responsive support to EHR users across Local Health Districts. (Required) Complete Description: *candidates will need to be onsite and go to Local health districts as part of EHR rolling go live Job Summary: Responsibilities: - Provide responsive support to EHR users across Local Health Districts. - Triage, troubleshoot, and escalate issues appropriately. - Monitor and maintain key EHR workflows, processes, and procedures. - Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions. - Gather, analyze, and document business requirements for system enhancements. - Develop user stories, acceptance criteria, and other Agile documentation as needed. - Support functional, integration, and user acceptance testing. - Collaborate effectively with cross-functional technical, clinical, and business teams. - Produce clear user documentation, job aids, and training materials. Required Skills & Experience: - Experience providing application support, preferably in healthcare environments. - Strong skills in requirements documentation and enhancement analysis. - Excellent analytical, communication, and problem-solving abilities. - Understanding of clinical, pharmaceutical, and patient billing workflows. - Experience participating in structured testing cycles. - Proficiency with MS Office, Microsoft Teams, SharePoint, and Visio. Preferred Qualifications: - Experience supporting or implementing EHR systems. - Knowledge of Oracle Health / Cerner platforms and public health workflows. - Experience with SQL, Oracle databases, or web application environments. - Familiarity with Agile methodologies and documentation practices. Maganti IT Resources LLC