Title Express Processor - (Remote)

The Title Express Processor is responsible for assisting auto insurance companies with procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners. Call queue (ability to answer basic TE questions, give claim updates and direct caller to correct party/team if applicable.Initial calls to owners/insureds (these are customer specific tasks and it used to inform owner of packet that will be sent to them).Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligation. Other tasks as assigned by management.**Requirements** 1 plus years of office customer service experience Education: HS degree Ability to identify/analyze vehicle title documents within company and State guidelines Ability to work closely with State DMV's and Lien Holder entities Ability to multi-task Basic 10 key proficiency Ability to work in a fast-paced environment Excellent communication skills -- written and verbal Excellent customer service skills and attitude Basic math skills Ability to delegate/prioritize workflow Ability to work independently or in a team environment Ability to read/write in English fluently and effectively **Benefits Summary:** * Medical/Dental/Vision* 401k plus a company match* ESPP - Employee Stock Purchase Plan* EAP - Employee Assistance Program* 10 Vacation days per year* 7 Paid Company Holidays* Life and AD&D Insurance*Along with many other employee benefits.* #J-18808-Ljbffr