Store Communications & Administrative Coordinator

CITITRENDS is seeking a highly organized, detail-oriented communicator to join our Store Operations team as a Store Communications & Administrative Coordinator .

This corporate/hybrid role is ideal for someone who enjoys keeping teams connected, ensuring information flows clearly and consistently, and supporting the day-to-day operations that help our stores and field leaders stay aligned.

Duties & Responsibilities

• Manage the dissemination of operational updates, memos, directives, and communications to stores and field leadership.
• Develop, proofread, and coordinate store communication materials to ensure consistency and accuracy.
• Maintain and update company directories and organizational contact information.
• Maintain operational records, documentation, and standard operating procedures.
• Maintain a centralized library of Store Operations, Loss Prevention, and Human Resources policies in the store communications platform.
• Manage Associate recognition program across stores organization.
• Coordinate business card requests and distribution for corporate and field associates.
• Manage departmental expense reports and oversee expense submissions through Navan.
• Create and coordinate travel itineraries for meetings, conferences, and operational events.
• Track District Manager mileage submissions and coordinate company vehicle replacement activities.
• Manage Office Depot account administration and office supply ordering.
• Support store communication calendars and maintain communication archives.
• Assist in coordinating meetings, presentations, and leadership communications.
• Prepare reports, presentations, and meeting materials for operational leadership.
• Support labor and process improvement initiatives through communication planning and change management activities.
• Coordinate special projects assigned by the Director of Labor & Process Improvement.
• Perform other duties as assigned.

Required Skills & Abilities

• Exceptional written and verbal communication skills.
• Strong editing, proofreading, and presentation development skills.
• Excellent organizational and administrative abilities.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to manage confidential information with discretion.
• Strong attention to detail and follow-through.
• Ability to prioritize competing deadlines in a fast-paced environment.

Education & Experience

• Associate's or Bachelor's degree in Business Administration, Communications, Marketing, or related field preferred.
• 3-5 years of administrative, communications, or operational support experience.
• Retail or multi-unit field support experience preferred.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.