Resident Care Specialist

Resident Care Specialist

Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a fulfilling lifestyle.

As a Resident Care Specialist, you will have the opportunity to connect with, and positively impact the lives of, our residents daily! You will be responsible for the coordination, training, and monitoring of Community person-directed care practices and compliance of the resident care teams in accordance with Federal, State and Local regulations. You will assist with the development and implementation of the resident care policies, procedures, processes and quality initiatives in optimizing each resident's well-being and overall experience. This also includes ensuring excellence of residents' move in experience, providing outreach and support to families, and being a leader for resident care staff, including during the acquisition and opening of new communities. You will seek to increase awareness of Cedarhurst Senior Living and our mission to create communities where each person feels loved, valued, supported, and able to live life to the fullest.

Essential Functions:

• In connection with Community leadership and Regional Directors, directs the resident care staff hiring, onboarding, scheduling, orientation, division of responsibilities, monitoring, and ongoing training for Community resident care teams, including during acquisitions and opening of new communities
• Assesses residents' needs and interests upon move-in, prepares and incorporates the care and life enrichment goals into residents' individualized service plan
• Coordinates and participate in, resident orientation and identification of potential changes or concerns within the individualized service plan of each resident
• Primarily responsible for conducting skills competency training for new resident care staff and on a routine basis
• Provides support and tools to improve Community staff retention, onboarding and mentoring of new resident care employees
• Creates an atmosphere of warmth, comfort, security and joyfulness for the residents
• Collaborates with department team members to set organization-wide quality improvement goals and initiatives on an ongoing basis and revises as needed
• Supports organization-wide clinical initiatives such as the electronic health records system
• Assists with resident care staff responsibilities within communities as needed
• Acts as an interim Resident Care Coordinator within communities as needed
• Responsible for ensuring care staff provides new residents with an efficient and welcoming experience
• Implements and monitors short & long-term resident care goals within the Communities
• Mentor staff and volunteers to provide specific care training to meet residents' needs and ensure resident care programs are implemented
• Attends corporate sponsored meetings and training sessions as required
• Other duties as assigned

Qualifications:

• Certified Medication Aide or Level 1 Medication Aide certification required.
• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience required.
• CPR or BLS certification preferred.
• Must possess a general knowledge of laws and restrictions regarding senior living care, as well as a solid understanding of opportunities and limits of other levels of care within senior living
• Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all residents, visitors, employees and the overall community.
• Demonstrated proficiency in common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and any HR-related systems as applicable.

Working Conditions:

• This position may need to walk or stand for extended periods and move throughout the community, resident apartments, and other areas of the community.
• While performing the duties of this job, the employee may occasionally be required to stoop, kneel, crouch, or crawl, as well as climb or balance.
• While performing the duties of this job, the employee is required to communicate effectively and identify/interpret written information.
• This position may need to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance.
• Individuals in this position are required to follow all infection prevention and control protocols, including the use of personal protective equipment (PPE) when necessary, to ensure the health and safety of residents, staff, and visitors.
• This role involves actively participating in all staff activities aimed at fostering teamwork, unity, and morale. The individual will contribute as a collaborative team player, working alongside colleagues to create a supportive and cohesive work environment.
• Individuals in this position are required to stay current on all training and ongoing education initiatives. They are expected to actively pursue self-improvement and embrace opportunities for continuous learning to enhance their skills and knowledge.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Cedarhurst considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment are contingent upon the successful completion of a background check and drug screening, participation in required health assessments (such as TB testing or physical evaluations), and the use of designated personal protective equipment (PPE) as required by company policy and applicable law.