Scheduler

Seeking a courteous and professional Scheduler responsible for providing high-volume patient appointment scheduling. Appointment management includes scheduling, rescheduling, cancelling appointments efficiently using company specific software. Act as first point of contact, answering phone inquiries, and addressing non-clinical complaints or needs. Additionally:

• Update and verify patient information and personal data within the electronic medical record system.

• Collaborate with clinical staff to optimize provider schedules and ensure smooth workflow in clinics or specialized departments.

• Adhere strictly to patient confidentiality guidelines (HIPAA) and company policies. 

Qualifications: 

• High school diploma or GED

• 2-4 years medical receptionist and/or patient scheduling experience

• Must have experience with high-volume environment

• Demonstrate excellent phone etiquette and customer service attitude

• Strong interpersonal skills for patient interaction and team coordination

• High attention to detail and multitasking capabilities

• Ability to type at minimum 30 WPM

• Ability, and willingness, to quickly learn new computer systems

• Plus: EPIC exp