Global Level-2 Technical Support Manager (Remote, Equity)

Arch Systems

Remote job

Arch Systems is seeking a Manager, Level 2 Technical Support in Malaysia to lead a high-performing team. The role involves mentoring engineers, managing critical escalations, and ensuring excellent customer support. Fluency in English and Mandarin is required, with knowledge of Cantonese as a plus. The role also includes developing processes for documentation and support, ensuring timely resolution of escalations. This position offers a competitive salary range, benefits, and opportunities for career growth within a remote-first work environment. #J-18808-Ljbffr Arch Systems

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Vacancy posted 14 hours ago

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