Senior Project Manager - U.S. Healthcare Programs

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit

As a Senior Project Manager within the PMO, you will be responsible for the end-to-end management of complex U.S. healthcare programs spanning operations, technology, compliance, and client delivery. You will serve as the primary project leader, partnering with internal teams and external clients to ensure successful implementation and operational readiness while maintaining the highest standards of governance and regulatory compliance.

This is a highly visible role requiring exceptional leadership, executive presence, and the ability to build credibility with clients and senior leaders. The successful candidate will demonstrate outstanding communication, stakeholder management, and organizational skills while leading complex healthcare implementations within highly regulated environments.

Key Responsibilities

• Lead complex, cross-functional healthcare implementation and operational initiatives from project initiation through successful transition to operations and project closure.

• Develop, maintain, and execute comprehensive project plans, schedules, milestones, budgets, resource plans, and critical path dependencies to ensure successful delivery.

• Establish and drive project governance by ensuring adherence to PMO methodologies, standards, and delivery best practices while promoting consistency across the portfolio.

• Facilitate project governance activities, including project kickoffs, status meetings, steering committees, executive reviews, and decision-making forums.

• Serve as the primary point of accountability for project execution, acting as the trusted liaison between clients, executive sponsors, and cross-functional delivery teams.

• Build and maintain strong partnerships with executive leadership, clients, and key stakeholders through transparent communication and proactive engagement.

• Effectively manage stakeholder expectations by anticipating needs, resolving issues, and ensuring alignment on project objectives, priorities, and delivery outcomes.

• Prepare and deliver concise, executive-level presentations, status reports, and recommendations that support informed decision-making.

• Lead and coordinate cross-functional teams across Operations, Technology, Product, Quality, Client Services, and other business functions to ensure successful project execution.

• Drive accountability across project teams by proactively managing deliverables, timelines, interdependencies, and resource commitments.

• Proactively identify project risks, dependencies, and potential obstacles, implementing mitigation strategies before they impact project objectives.

• Maintain comprehensive RAID logs (Risks, Assumptions, Issues, and Dependencies) and ensure timely communication, ownership, and resolution of project challenges.

• Manage project scope through disciplined change control processes, evaluating impacts to timeline, budget, resources, and client commitments.

• Escalate critical risks and issues with well-defined recovery plans, actionable recommendations, and clear executive communication.

• Develop and maintain executive dashboards, project health reports, KPI tracking, and portfolio reporting to provide accurate visibility into project performance.

• Monitor project financials, resource utilization, schedule performance, and delivery metrics to ensure projects remain on track and within approved parameters.

• Ensure all project documentation is complete, accurate, and maintained in accordance with PMO governance standards and regulatory requirements.

• Support portfolio planning, resource forecasting, and executive portfolio reviews by providing accurate project data, capacity insights, and delivery recommendations.

• Contribute to the continuous evolution of the Enterprise PMO by developing and enhancing methodologies, governance processes, templates, and delivery standards.

• Identify opportunities to improve project delivery, operational efficiency, and organizational maturity through process optimization and lessons learned.

• Mentor and coach junior project managers by sharing best practices, promoting project management excellence, and fostering a culture of continuous improvement.

• Champion a culture of accountability, collaboration, and delivery excellence while ensuring exceptional client experiences and successful business outcomes.

Required Qualifications

• PMP Certification (required) — certification must be current and maintained in accordance with PMI requirements

• Bachelor's degree or equivalent professional experience.

• 8+ years of Project Management experience leading complex U.S. healthcare programs from initiation to closure.

• Proven ability to lead through ambiguity — makes sound decisions with limited information, adapts quickly to evolving priorities, and brings structure where none exists

• Strong understanding of the U.S. healthcare ecosystem, including payer, provider, PBM, specialty pharmacy, care management, or patient support services.

• Demonstrated experience leading client-facing implementation projects.

• Hands-on experience working within HIPAA-compliant environments.

• Proven ability to manage multiple concurrent projects and competing priorities.

• Experience leading cross-functional teams in highly regulated environments.

• Strong knowledge of project management methodologies (Waterfall, Agile, Hybrid).

• Advanced experience with Microsoft Project and Microsoft Office Suite.

• Exceptional written, verbal, presentation, and executive communication skills.

• MBA (preferred)

• PMI-ACP Certification (preferred)

• Six Sigma Black Belt Certification (preferred)

Physical Demands & Work Environment

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.

• Although very minimal, flexibility to travel as needed is preferred.

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?

We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs

• Additional health support, including telehealth and Employee Assistance Program (EAP) services

• Company match on Health Savings Account contributions

• Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000

• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability

• 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting

• Paid Time Off (PTO) and Sick Leave to support work-life balance

• Team members receive nine paid holidays plus two floating holidays

• Opportunities for advancement in a company that supports personal and professional growth

• A challenging, stimulating work environment that encourages new ideas

• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace

• A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.

Our Commitment to Equal Opportunity

At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.