Sales Manager

Position Overview Moore Home Services is seeking an experienced and results-driven Sales Manager to lead our Residential sales team. This role is responsible for driving revenue growth, developing high‑performing sales professionals, and ensuring a consistent, ethical, and customer-focused sales experience. The ideal candidate is a hands‑on leader who excels at coaching, accountability, and data‑driven decision‑making. Key Responsibilities Lead, coach, and motivate the residential sales team to achieve and exceed revenue goals Develop, implement, and refine sales strategies to support HVAC service and replacement growth Review and update sales plans annually to align with company objectives Monitor and improve key performance metrics such as close rate, average ticket, and customer satisfaction Build and maintain strong customer relationships to drive trust, referrals, and repeat business Train, develop, and mentor sales team members through structured onboarding, coaching, and field training Conduct ride‑alongs, performance reviews, and ongoing skill development Analyze market trends, competitor activity, and sales data to identify new opportunities Prepare and present sales performance reports to leadership Collaborate closely with the General Manager, Marketing, Operations, and Service teams to ensure a seamless customer experience Ensure all sales activities comply with company policies, CSLB regulations, and industry standards Qualifications & Experience Minimum of 5 years of residential HVAC sales experience At least 2 years in a sales leadership or management role Proven experience training, coaching, and developing sales teams Strong leadership, communication, and interpersonal skills Demonstrated success driving revenue and improving sales performance Proficiency with CRM systems and Microsoft Office Suite In‑depth knowledge of HVAC systems, products, and residential sales processes Licensing & Requirements Must be eligible to obtain a Home Improvement Salesperson (HIS) license through the California Contractors State License Board (CSLB) upon hire Relevant HVAC certifications are a plus Why Join Us? Ongoing opportunities for professional growth and advancement. Health insurance: Comprehensive medical, dental, and vision coverage. Retirement plan: 401(k) with company match. Generous vacation, holidays, and sick leave. A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction. Pay Range: $120,000 USD - $140,000 USD About Moore Home Services Moore serves Sonoma, Marin, Napa, Santa Rosa, Healdsburg and the North Bay area, with the highest quality, energy‑efficient heating and air conditioning systems in the industry, as well as an unmatched level of knowledge and execution in plumbing services and indoor air quality packages. We are always hiring friendly people who share our values of character, honor, and integrity. We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act. #MHSP #J-18808-Ljbffr