Team Member

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew! Position Overview The Team Member is the core of the Caribou experience. They are responsible for creating day-making experiences through delivering unparalleled guest service, making world-class hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction. Core Responsibilities Develop personal ongoing relationships with guests. Practice active listening and connection. Anticipate guest needs and proactively solve opportunities by demonstrating product knowledge and hospitality. Make enthusiastic and knowledgeable recommendations to delight guests. Create day-making experiences that spark a chain reaction of GOOD. Hand-craft beverages to order per Caribou standard operating procedures. Heat, prepare, and serve Caribou food offerings per Caribou standard operating procedures. Float between barista and guest service, and willingly fulfill all team member roles and responsibilities. Take guest orders and manage cash drawer, following all cash handling policies and procedures. Maintain the look and feel of a well-run store by following cleanliness, sanitization, and organization standards. Actively think and act upon what the team and guest will need in the future. Differentiates between problems that can be solved directly and when to ask for leader support. Understand that the team is managing multiple priorities and willingly takes direction from leaders. Bring the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love. Bring joy to the opportunity to interact with others and make fun happen. Relish the opportunity to be helpful to others – both to team members and guests. Have a learner’s mentality and a desire to get better and do things correctly and effectively. Show up in every situation looking to do the right thing, serve with love, and make the biggest difference. Take ownership and be eager to make a positive impact on others. Show up ready and willing to be a reliable team player and support one another. Be resilient under pressure and willing to ask for help. Skills and Qualifications Ability to work at least one of the following: early mornings, evenings, some holidays, and/or weekends. Must be at least 16 years of age. Preferred: Restaurant, retail, or guest service experience. Physical Requirements The physical demands for this position include seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours. These demands must be accomplished with or without reasonable accommodations. Compensation Compensation Range: $11.23 – $18.71 per hour *Starting pay is subject to Local and State Minimum Wage regulations. **Ranges reflect what employer reasonably and in good faith expects to pay for such position. Location 4733 Highway 61, White Bear Lake, Minnesota 55110 Equal Employment Opportunity Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. #J-18808-Ljbffr