Benefits & Leave Manager

Job Description

Job Description

Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S.

We are looking for a service-oriented, motivated individual to join us as Benefits & Leave Manager to accomplish this mission. With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to over a 100 dermatological clinics nationwide.

Our employees are the key to our success and we’re proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level.

We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees’ development because we believe being a part of the Epiphany team is a career opportunity—not just another job.

If you are interested in joining this mission-driven team, please consider applying today!

What we are looking for:

The Benefits & Leave Manager oversees the day‑to‑day administration of all employee benefits and leave programs, ensuring accurate processing, exceptional employee support, and strong data integrity across HRIS and vendor systems. As the organization’s primary benefits subject‑matter expert, this role manages technical operations, reporting, compliance, and vendor coordination while driving operational excellence and a best‑in‑class employee experience under the guidance of the Chief People Officer.

What you'll do:

• Manage daily benefits operations, including enrollments, life events, terminations, COBRA, disability, and retirement transactions.

• Administer all leave programs (FMLA, state, personal, disability, military) with accurate tracking, documentation, and employee communication.

• Serve as the primary expert for benefits and leave questions, eligibility, coverage issues, and claim resolution.

• Maintain and update benefits data in HRIS and vendor systems, ensuring accuracy and timely processing.

• Oversee eligibility files, deductions, premiums, and partner with vendors to resolve issues.

• Generate and review reports, audits, and reconciliations to ensure correct billing and enrollment data.

• Ensure all benefits and leave processes meet ACA, ERISA, COBRA, HIPAA, FMLA, ADA, and other regulatory standards.

• Lead annual open enrollment setup, testing, materials, and employee support.

• Other duties as assigned.

It’ll help to have/be:

• Meticulous, highly organized, and able to manage multiple priorities in a fast‑paced environment.

• Strong ability to assess issues, identify root causes, and determine effective next steps.

• Skilled with HRIS, benefits systems, file feeds, and data auditing.

• Solid understanding of ACA, ERISA, COBRA, HIPAA, FMLA, ADA, and other compliance requirements.

• Navigates sensitive employee situations with confidentiality, empathy, and a solutions‑oriented mindset.

Qualifications/Experience:

• Bachelor’s degree required

• Minimum of 5 years of hands‑on benefits and leave administration experience

• Strong technical experience with HRIS and benefits systems (ADP WorkforceNow a plus)

• Proficiency with Microsoft and Google productivity tools

• Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas.

Work environment and physical requirements:

Work is primarily performed in an office environment Physical requirements include sitting, standing, walking, and bending. Infrequent visits to medical offices with possible exposure to procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances.

Benefits:

We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA, tuition assistance, certification reimbursement, and more!