Head of Small Business Deposit Products -

Product Strategy & P&L Ownership Own the end‑to‑end strategy, financial performance, and execution of the small business deposit portfolio (deposits, payments, and services), including product features, value proposition, and lifecycle management. Drive sustainable growth in primary deposit relationships, balances, revenue, and profitability, while balancing client value and risk considerations. Lead deposit acquisition strategy across digital, financial centers, and partner channels, optimizing volume, mix, and quality of new accounts. Product Value Proposition & Experience Define compelling, differentiated deposit value propositions across client segments Lead simplification and modernization of products, reducing complexity while improving transparency, engagement, and satisfaction. Partner closely with Digital, Marketing, Technology and Experience Design to deliver seamless, intuitive, omnichannel experiences. Partner with Marketing to design value propositions, offers, and campaigns tailored to priority segments. Drive best‑in‑class digital account opening and onboarding, improving conversion, funding rates, and early engagement. Cross‑Functional Leadership Lead and develop a team of product leaders and managers Serve as a senior partner to Technology, Operations, Risk, Compliance, Legal, Finance, Marketing, Analytics, and Front Line organizations. Ensure products are designed and managed in full compliance with regulatory, risk, and control standards Analytics & Performance Management Establish clear KPIs across sales, engagement, balances, revenue, and customer outcomes. Leverage advanced analytics and test‑and‑learn approaches to optimize features, and offers. Use insights to continuously improve product performance and customer lifetime value. Market & Competitive Leadership Maintain deep awareness of market trends, fintech innovation, competitive offerings, and regulatory developments impacting business deposits and payments. Represent Small Business Deposits and Payments in senior leadership forums and contribute to broader business banking strategy. Responsibilities Owns a set of products and corresponding financials that may be more complex, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins Develops long and short‑term product strategy, driving products to provide comprehensive solutions across the bank Manages a team responsible for identification of plans for product development, supporting the creation of sales training programs, and marketing materials to educate clients and internal teams on product capabilities Delivers management experience and subject matters expertise Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates Instills a culture of continuous improvement and effective risk management Managerial Responsibilities Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals. Manager of Process & Data: Challenges end‑to‑end process efficiency and effectiveness, champion data driven decision‑making and removes obstacles to optimize operations. Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success. Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization. People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance. Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability. Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs. Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage. Required Qualifications Demonstrated strategic planning/product management skills Strong analytical skills with breadth of view Solid negotiation skills People and project management skills and abilities 10+ years of relevant experience with demonstrated understanding of deposit/payment products Experience partnering with key stakeholders including digital, marketing, technology, and sales to drive positive business results Prior experience supporting business/commercial products a plus Proven ability to develop and execute strategy, influence decision‑making, and drive outcomes in complex, matrixed organizations. Extensive experience leading strategy for deposit products and/or small business segments, including defining long‑term vision, influencing senior stakeholders, and driving enterprise‑wide initiatives that improve growth, profitability, and client outcomes in a complex, matrixed environment. Skills Influence Innovative Thinking Oral Communications Product Management Strategy Planning and Development Business Development Executive Presence Relationship Building Strategic Thinking Business Analytics Client Experience Branding Collaboration Continuous Improvement Presentation Skills Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency Details US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544) Pay and Benefits Information Pay range: $228,900.00 - $301,400.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible: This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits: This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Bank of America