American Girl NYC - Cafe Lead (Restaurant Supervisor FT/Benefitted)

American Girl NYC - Cafe Lead (Restaurant Supervisor FT/Benefitted)

Full-time

Location: NYC - New York AG Retail

Company: American Girl Retail, Inc

Compensation: USD 21 - USD 24 - hourly

Company Description

Creativity is our superpower. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heardwhen everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers.

Job Description

The Opportunity: The Caf Lead is located at the AG Retail NYC location and reports directly to the Restaurant Manager. This position is responsible for assisting the restaurant manager with daily operations, including providing leadership and direction to the department and providing a high level of selling and customer service to American Girl guests.

Qualifications

What We're Looking For:

• Restaurant experience in a high-volume, fast-paced environment, with both front and back of house operations exposure, preferred.
• Experience working with children, preferred.
• Current State Sanitation Certification, ServSafe, and Safe Alcohol Consumption Certification, preferred.
• Strong working knowledge of Eatec system, Microsoft Office (Word, Excel, and Outlook), InfoGenesis/Universal Desktop, Zomato reservation systems, JTech paging system, POS systems, inventory systems, and basic office equipment (copiers and fax), preferred.
• Ability to perform diverse physical tasks, including constant walking and standing, and some heavy lifting (up to 50 lbs.).
• Ability to work a flexible schedule including nights, weekends, and holidays.

Hourly: The base hourly rate for this position is between $20 - $24. This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate's work location, skills and experience.

Additional Information

Don't meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How We Work: American Girl is subsidiary of Mattel, a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.