Housekeeping Supervisor
Choice Hotels
Job Title: Housekeeping Supervisor Department: Housekeeping
Reports To: Executive Housekeeper / Housekeeping Manager / Hotel Manager
Job Type: Full-Time
Location: Country Inn & Suites Atlanta Downtown Job Summary: The Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department to ensure cleanliness standards are maintained throughout guest rooms, public areas, and back-of-house spaces. This role supports and trains housekeeping staff, conducts inspections, and ensures guest satisfaction through consistent service quality. Key Responsibilities:
Reports To: Executive Housekeeper / Housekeeping Manager / Hotel Manager
Job Type: Full-Time
Location: Country Inn & Suites Atlanta Downtown Job Summary: The Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department to ensure cleanliness standards are maintained throughout guest rooms, public areas, and back-of-house spaces. This role supports and trains housekeeping staff, conducts inspections, and ensures guest satisfaction through consistent service quality. Key Responsibilities:
- Supervise, schedule, and coordinate the daily activities of housekeeping staff.
- Inspect guest rooms, corridors, and public areas for cleanliness and adherence to hotel standards.
- Train new housekeeping staff and provide ongoing coaching and support.
- Monitor inventory of cleaning supplies, linens, and amenities; report shortages or requisition supplies as needed.
- Ensure compliance with health, safety, and hygiene standards.
- Assist with cleaning tasks during high occupancy or staff shortages.
- Handle guest complaints or special requests promptly and professionally.
- Communicate effectively with front desk, maintenance, and management teams.
- Prepare shift reports and maintain accurate housekeeping records.
- Ensure proper use and maintenance of housekeeping equipment.
- High school diploma or equivalent required.
- Minimum 2 years of housekeeping experience, with at least 1 year in a supervisory or lead role preferred.
- Strong knowledge of cleaning techniques, safety procedures, and sanitation standards.
- Excellent leadership, organizational, and communication skills.
- Attention to detail and ability to perform room inspections with a critical eye.
- Ability to work flexible hours including weekends and holidays.
- Proficiency in basic computer applications and housekeeping software (preferred).
- Ability to stand, walk, bend, and lift for extended periods.
- Must be able to lift up to 30 lbs and push/pull housekeeping carts.
- Competitive salary and benefits
- Opportunities for growth and advancement
- Training and development programs
- Employee discounts on hotel stays and services
Vacancy posted 1 day ago
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