Collections Specialist Non Manager

Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Training & development

Vision insurance

Role: Collections Specialist, Non Manager role Location: Boca Raton, Florida office

Website: SamsonFunding.com LinkedIn:

Samson Funding is a Non-Bank alternative enabling businesses nationwide to access much needed working capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc...

-This is an in-office role, not remote** -Entry level role (1-2 years experience) -Speaking Spanish is a plus, but not required

Essential Duties of the Collections Specialist include:

Tactful account confidentiality

Proactively manage multiple accounts

Analyze business financials thoroughly according to established procedures

Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts

Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity

Negotiate payment plans while maintaining excellent customer service

Monitor payment plan and ensure commitments are honored

Partner cross- functionally to resolve issues impacting payment timelines

Collaborate with the accounting team to reconcile accounts and manage accounts

Knowledge & Qualifications:

Basic computer skills: Excel, Gmail

Excellent communication skills via phone and email

Desire to crush collecting goals while balancing firmness with professionalism

Work “athlete” - someone who is coach-able, innovative, focused and adaptable

Resourceful, able to prioritize and problem solve

Ability to work independently and in a team environment

Self-motivated, organized and excellent follow-up discipline with attention to detail

Solutions oriented approach

Prior experience in customer service, collections, or business finance is a plus

Who This Role Is NOT For

Those who avoid phone conversations about financial responsibility.

Those who struggle with consistent follow-up or structured workflows.

Those who are uncomfortable asking for payment or resolving balances.

Those who prefer loosely managed tasks instead of clear accountability.

Benefits:

Supportive and collaborative work environment

Paid time off

Medical, Dental and Vision

Benefits Premium 100% covered by the company

HSA & FSA options

401(K)

Profit Sharing

Job Type: Full-time Job Location: Boca Raton, Florida Work Location: In-office (not remote) Shift: Monday-Friday, 9a.m.-6p.m. Salary: $50k base salary

Samson Funding is a BBB‑accredited company – A trusted name within the industry!