Customer Service and Sales Associate

IF YOU'RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU'RE AT THE RIGHT PLACE.Smart fish swim in schools® You may be our next great Front Desk Associate at SafeSplash + SwimLabs Morrisville (Triangle)! Why work at Streamline Brands?Competitive pay based on experience and skillsFlexible scheduling50% off on swim lessons for your childrenFree use of the best swim technology in the areaWe invest in you! Grow your career in the industryWhat will you do as a Front Desk Associate?Assist clients and visitors by greeting, welcoming, and directing them appropriatelyMaintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointmentsAssists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail salesEnroll studentsFollow up with leads and Drop lists by phone and textCheck in kids as neededExplain policies to parentsSchedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.What are we looking for in a Front Desk Associate?Happy and professional disposition; hospitable and caringExceptional customer service focus: deliver quality experience, can handle pressure of customer escalationsExperience using spreadsheets and word processing software such as Microsoft SuiteDependable and flexible schedule: will be required to work some evenings and weekendsPreferred qualifications:Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progressionCPR & First Aid CertifiedWe help our swimmers be safer, compete smarter, feel confident, and enjoy a life-long love of the sport. There are few times in life where you find the opportunity to truly make a difference. At Safe-Splash + SwimLabs, we do it every day! Not only are we teaching a life-saving skill, we're instilling a sense of pride and confidence in kids every day.Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!