Automotive Service Advisor - Grand Rapids Michigan
Tuffy Tire & Auto 10014
Job Description
Job Description
Benefits/Perks
- Paid Holidays and Paid Time Off
- Careers Advancement Opportunities - we are always looking to promote from within!
- Reimbursement for any successfully completed ASE certifications
- Flexible Scheduling with a rotating day off
- Closed on Sundays
- Competitive Compensation with bonus incentives
We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors . If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you. Responsibilities
- Make Customer Satisfaction number one
- Identify primary concerns and determine customer needs through open-ended questions
- Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
- Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
- Maintain a positive, energetic attitude throughout the day
- Basic knowledge of menu-based computer software
- Strong organizational skills
- Demonstrates the desire to improve and advance personally and professionally
- Two years of experience in an auto repair facility is a plus
- Valid driver’s license with an acceptable driving record
- Flexible schedule and able to work weekdays, weekends, evenings
Vacancy posted 2 days ago
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