Engineering Director, Developer Experience

Engineering Director, Developer Experience

San Francisco

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

We are seeking a visionary, and highly experienced Director of Developer Experience (DevX) to lead our global customer experience efforts. In this leadership role, you will be the strategic advocate and driver for ensuring our merchants and partners experience a world-class platform integration. You are instrumental in shaping the developer journey, ensuring that integrating with Adyen is not just easy, but a genuinely superior experience.

You will live and breathe our public APIs, SDKs, and documentation. You will identify where developers face friction and then build the tools and shape the content to eliminate it. This is a role for a builder and a communicator who wants to have a direct, tangible impact and redefine the standard of integration for thousands of developers worldwide.

We believe that our customers' success is our success, and that starts with an effortless integration experience for our customers and partners. We move fast, we own our work from end to end, and we're committed to making our technology intuitive and powerful for the developers who build on it.

What You'll Do:

• Define and execute the vision for Adyen's Developer Experience domain, ensuring alignment with the company's goals and developer community needs.
• Maintain high-quality standards across all integration-related products, ensuring consistency and simplicity. Establish best practices for engineering quality, scalability, and performance to support developers at scale.
• Advocate for developers by enhancing usability, reliability, and efficiency in integrations, APIs, and tools.
• Lead and grow a diverse, inclusive, and high-performing multi-disciplinary team, empowering members through clear expectations and growth opportunities across subdomains such as webhooks, API quality, integration SDKs, developer relations, developer monitoring and tooling etc.
• Drive the adoption of common principles and taxonomy to streamline integration processes, improve API consistency, and deliver innovative developer tools, SDKs, and documentation
• Be the evangelist in the developer community through conferences, articles, and thought leadership.

Who You Are:

• A passion for developer experience, integration simplicity, and reliability.
• Proven experience as a leader in engineering, ideally with a background in developer-facing products, APIs, or integrations.
• Strong public presence with experience as a thought leader, including speaking at conferences, writing articles, and engaging with the developer community.
• Exceptional mentorship and team-building skills with a track record of fostering inclusive and high-performing teams.
• A customer-centric mindset with a focus on delivering measurable outcomes.

Minimum Qualifications:

• 7+ years of technical experience, including significant tenure as a hands-on software engineer. Must have 3+ years of experience in manager of managers roles while maintaining deep technical literacy
• Experience leading organizations of 40+ engineers.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don't be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.