Dental Treatment Coordinator

Star Smile Dental - Dental Treatment Coordinator

Are you a master of organization with a passion for helping people navigate their healthcare journey? Star Smile Dental OC is looking for a dynamic Dental Treatment Coordinator to join our vibrant team in Anaheim Hills.
In this pivotal role, you are the vital link between our patients and providers. You won't just be "booking appointments"—you will be the person who helps patients understand their care, feel confident in their financial options, and stay on track toward a healthier smile.

Pay

$25~$30 per hour

Salary Details
- Competitive salary based on qualifications and experience.

Employment Type

Part-time

Requirements

• Dentrix
• Eaglesoft
• Open Dental

Experience: Previous experience in a dental clinic or healthcare setting is highly preferred.
Tech Savvy: Familiarity with dental/medical software like Open Dental, Dentrix, Eaglesoft, or Epic.
Knowledge Base: Strong understanding of dental terminology, insurance verification, and HIPAA regulations.
Communication: Professional phone etiquette and the ability to explain complex billing/coding (ICD-9/10) simply.
Bilingual: Fluency in a second language is a major plus!

Job Description

Patient Advocacy & Education
The Warm Welcome: Greet patients and manage the check-in/out process with a focus on exceptional service.
Treatment Guidance: Discuss care plans with patients using EMR systems (Athenahealth, eClinicalWorks), explaining the "why" behind their treatment in clear, friendly terms.
Patient Flow: Coordinate with the clinical team to ensure a seamless experience from the waiting room to the dental chair.
Financial & Insurance Coordination
Insurance Mastery: Verify eligibility and coverage using systems like Dentrix, Eaglesoft, or Meditech.
Billing & Coding: Manage medical billing, Medicare/Medicaid compliance, and medical collection efforts using ICD-9/10 and CPT codes.
Complex Coordination: Handle insurance verification for outpatient clinic services and ensure all documentation is HIPAA-compliant.
Office Operations
Records Management: Maintain and update detailed patient records and dental history.
Administrative Support: Manage multi-line phones, data entry, and file organization in a fast-paced environment.

Benefits

Benefits: Dental insurance and Paid Time Off (PTO).
Environment: Work in a supportive, energetic, and professional outpatient clinic.

Jobley Bonus: $37 (awarded to candidates hired through Jobley)

Shift & Schedule

Flexible work schedule

About the Practice

• Name: Star Smile Dental
• Location: 5031 East Orangethorpe Ave, Anaheim, CA 92807